Toast Community

HearthpizzeriaB · 11-05-2025

Hi All,Curious what others have been doing when you have an ISP outage to keep business going beyond the tips that Toast has? Today we got a 4g backup installed from Comcast due to them having a bunch of issues recently from the ISP, but curious what...

HearthpizzeriaB · 09-24-2025

Hi Everyone,Has anyone picked up the new Toast Go 3? Would love to hear anyone's reviews on it so far.Best,Brian

HearthpizzeriaB · 05-22-2025

When it comes to training staff on menu knowledge, I take a hands-on approach. On their first shift, I walk new hires through the menu and point out the key items they need to learn right away. I also give them a full menu with ingredient description...

HearthpizzeriaB · 02-19-2025

We all have different paths that led us into the restaurant industry. Some of us are here for a short time, using it as a stepping stone to something else. Some of us fall into it by accident, only to realize we never want to leave. And ...

HearthpizzeriaB · 01-25-2025

Hi All,Just throwing this out here since I have seen it on multiple facebook pages as well as experience it at work on a regular basis. Be on the lookout for scams of people calling to "fix connectivity issues from uber eats" or other delivery partne...

HearthpizzeriaB

Hi @J_Brooks Can you give us more context to this? What software are you guys using for scheduling so someone can jump in and help you?

HearthpizzeriaB

@ashokr how have you noticed the accuracy of the data on some of the requests? I had some prompts I used to ask about how many of certain items were sold in a time period, and they seemed off. When I double checked them with the product mix, I saw a ...

HearthpizzeriaB

Thanks Rob. The same happens with phone orders as well. It registers that you have changed the address, however still prints out the original address on the receipts

HearthpizzeriaB

I have been having issues with this. Once a delivery address has been selected, there is no way to change it. For instance, at times we have someone place an order online, and then call us to say that they used the wrong address and to send it somewh...

HearthpizzeriaB

I love that! Having an open kitchen has some amazing upsides just like you mentioned. I also think when you are very busy, it can buy you some extra good will from customers since they can see how busy you truly are at any given moment.

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How Do You Train Your Staff on Menu Knowledge?

The Restaurant Life: A Career Built on Moments That Matter

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