Toast Community

Penguin_Meg1 · 10-21-2025

Hey everyone! We may all have different random things that pop up from the internet outage yesterday and I thought we could help each other out by letting each other know things to keep our eyes open for so it doesn't surprise bite us later.Labor Sum...

Penguin_Meg1 · 09-18-2025

Regarding Guest Feedback inbox:There is an AI "do not respond" email that pops up but I want to use an email they CAN respond to. If a customer leaves a negative review I want to be able to respond by giving them a gift card and typically asking mor...

Penguin_Meg1 · 08-26-2025

Hey Toasters! I want to look into doing the surcharge fees for credit cards but it sounds like using the Toast Credit Card Surcharge system will increase our credit card rates, even if we stop using the surcharge system the higher rates will remain.....

Penguin_Meg1 · 08-10-2025

Does anyone know if it is possible when using the Mobile Order &Pay option, for the customers phone number to print on kitchen ticket?TIA!

Penguin_Meg1 · 04-04-2025

Hi All!I am interested in having a QR code at our tables that would direct a customer to leave a comment ( comment card style). I don't necessarily want to direct them to do a google review.Is there a way to do this and direct them to the guestbook u...

Penguin_Meg1

Let me know if it gives you the data you're looking for!

Penguin_Meg1

I asked Toast IQ to see if I could find an answer. I attached a screenshot of the instructions it gave. I tried the instructions myself. Tip- (it didn't say this instructions) Use shift or ctrl to select multiple payrolls at a time. You can probably...

Penguin_Meg1 · 10-31-2025

Wow this sounds really frustrating. I don't have an answer to who's responsibility it is via Toast/Uber Eats. I would think it would be Toast responsibility since the payment is being batched through Toast at the end of the day. And Toast in turn pay...

Penguin_Meg1 · 10-16-2025

Hi Kelly!Thanks for doing the Ask me Anything  I'm curious if you use the Time Away from work feature within Toast Payroll? We've had Toast Payroll for about a year and a half now and I love a lot of it!However when we first started out I realized t...

Penguin_Meg1 · 09-18-2025

This answer may not find it's way to you since it looks like you posted this 2 years ago lol but there is a QR code now that can lead a customer to the guest feedback form.I go to "Guests" on the left column then "feedback inbox" then "settings" in t...

Toast Community

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Toast Outage- helpful lookouts

Guest Feedback

Toast Credit Card Surcharging

Mobile Order & Pay

customer review QR codes- is this a thing?

Re: I use Toast Payroll: Ask Me Anything!

Re: I use Toast Payroll: Ask Me Anything!

Re: Door Dash Drive vs. Uber Direct- What are your thoughts?

Re: I'm Kelly & I've Used Toast Payroll For 5+ Years - Ask Me Anything!

Re: Guest Feedback QR Code