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Gift Cards and Toast Rewards

KT
Soup III

We are deep in conversation regarding gift cards and points.   Guest earn points when they purchase a gift card.  Do they also earn points when the pay with the gift card?  If so, is there a way to change that in the settings?  We have a couple regulars that I feel are earning double points by purchasing a large gift card, and then paying with that same gift card every time they come which earns them double points correct?  I thought it was one or the other.  Just looking for clarity.  Thanks!

7 REPLIES 7

Rob
Community Manager
Community Manager

Thanks, everyone! I was pulling from this article here, but I wasn't able to find confirmation or not. Thanks for setting the record straight! 

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Robert Anderson, Community Manager
Toast

hey do earn points on gift cards in my system as it prompts them to sign up or adds point if it recognizes there last 4 of the cc can someone help with this

 

au79teahouse
Community Ambassador

Depending on how you set up your system, customers will be prompted to sign up for rewards after every payment. Can you find a gift card that is recently sold and look into that gift card account’s transaction history to see if points were actually accrued for that gift card purchase?