I'm administering all employee onboarding, etc. I would love to be able to log in once and only once. However, I'm not greeted with the option to link when logging in. Is there a permission necessary? Is there a place to request this link within ...
Hey everyone, looking for some help with something I've never really tackled before - Cash tips.Currently, every week, for non-cash tips, we have an in-house tip aggregator that pulls the Payments report and the Time Entries report from Toast and cal...
Hi,First day with new Toast system and as expected, am having some bumps. One is to see online my end of day Z or cash report. There is a ton of info that I don't really need in what I am seeing. How do I get a report that shows total sales, tax, ...
Hello,I am trying to find a report that provides employee sales of a specific item, for sales contest. Have to believe this is available???
I am new to the system and am trying to help my employer to clean up their items and get the barcodes to work. Can someone please help me I am not getting through to anyone on the customer service line.
We recently implemented Toast for our Member Club. We are struggling with the House Account OOTB Report and looking to the Community to see if there any work around suggestions. Have any other brands/clubs/restaurants that use House Account found a w...
Is there a way to pass the cost of the 6.99 delivery fee onto the customer? It makes no sense to charge the restaurant that cost. We should be able to pass the cost to the guest. Choose the convenience they should pay for the fee!!!
I'm running a "Rewards Transactions" report on the Web UI and it lists there are 60,000 some transactions.I click the "Export to Excel" button, but when I open the csv file, I see it only has 50,000 rows.I tried a few other reports and it's the same ...
if I run a sales summary for 1/1/24 to 12/31/24, it tells me tips are $309,947. If I add up my 4 quarterly 941’s the total tips are $278,798. No one has been able to explain the difference to me. Any help?
If there is such a report, I can't locate it. Any suggestions? Thanks,C.
We've recently discovered that our online store is not accepting orders via the Toast Local app.The app shows "Not accepting orders at this time".Our regular online store works fine.On the Toast Local app, all of our menus are showing... just unable ...
When entering open items the price doesn't print on tickets... Also, transfers don't have to be accepted. It's almost like a force transfer. Both of these scare me. Any current fixes or ideas?
If you refund a cc tip in the system does it make the server pay it back on their next shift?
Does anyone know if there is a way to tell the managers/supervisors at Toast payroll about a specifically helpful customer care rep?I had a series of questions that I sent to the toast payroll customer support email. The customer support person that ...
Hi everyone!Has anyone found an effective way to archive location groups that are still tied to references? I've already reviewed our item database and confirmed that no items are currently targeted to the group. However, when I attempt to archive th...
