We have noticed that Tips and Gratuities for our Delivery and Catering employee in various labor and time entry exports do not reconcile to what shows on the screen for these reports and the values from the relevant invoices (which are generated in C...
Hi All,We have menu items that allow for a substitution modifier. xtraChef Recipe Product Mix Mapping only lets me add or subtract a modifier product, there is not an option to substitute one product for another.For example, we have a Boiled Combo me...
Is there a report showing birthday rewards available on an account and if possible the ability to adjust birthday rewards? We have the Rewards accounts report, but it appears to only show rewards earned by the loyalty program and sign-up, not the bir...
Once a LEAD (in led tab) sits as CONVERTED (converted instantly as I created an estimate for the customer) and now the lead has decided not to move forward, how do I change them into DISQUALIFIED? I know there is the drop down tab that allows you ...
When we do payouts it is taking the money from our employees. How do i change this so the HOUSE is taking that responsibility to pay it? I am getting nowhere with the help line, who once told me that the house was paying it and now I have to go thr...
Hello all I am a newcomer to Toast. I’m very confused about the archive order function when I’m using it for training et cetera. It throws out my stock functions and counting so that when we are stuck taking at the end of the night every night my sta...
We switched to ShipDay from Toast Delivery Services last month for takeout and catering deliveries -- their guest rates are significantly lower, delivery radius larger, and they offer far superior customer service... we've been very happy with the se...
I am looking for a little help with the editing portion of my website, I am wondering I can remove my address from the top o the website page and only have it at the bottom of the website. it is currently at hte top of my website and i do not esnt it...
Bought a new Mac and downloaded the new Bluestacks. I used to be able to put orders in (not take payments) and send Gift Cards from home. I'm no longer able to do that it seems. Very frustrating. Does anyone know what changed or a possible work aroun...
Has there been any discussion to give the option to track specific gift cards and leave electronic notes on the cards with notifications? I would love the ability to track certain gift cards. Gift cards that I donate to organizations for fundraiser...
I am new to the system, thank you in advance for your assistance. Are there Toast Payroll reports available that show check #'s issued every pay period, along with the $'s? My client has not been able to download payroll data from each period that in...
When I set up out Toast menu system a year ago, I was assisted by the presence of the Setup Checklist which automatically popped up whenever I logged in. Once I completed its suggestions it kindly went away. We recently added the Catering & Events m...
can i have different pricing for menu items for pick-up vs dining room (we charge more for pick-up)example Chicken Parm Dinner Dine-In $21 Pick-Up $22thanks
We have had several instances where someone from Toast is going into our work week setting and changing the start day without us asking for it or without our knowledge. This change of course affects the payroll OT calculation on reports, and then we ...
Currently, they only way to prompt a "party size" is through the Table Service screen. There's no way to have the "party size" calculator pop-up when starting a new quick order on the Quick Order screen.We run a very busy brewery, and because everyon...
