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Back Office & Team
Destination to discuss Payroll, Scheduling, Toast Integrations, Reporting + Analytics and beyond.
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Resolved! xtraChef Recipes: Substitution Modifiers

Hi All,We have menu items that allow for a substitution modifier. xtraChef Recipe Product Mix Mapping only lets me add or subtract a modifier product, there is not an option to substitute one product for another.For example, we have a Boiled Combo me...

Report showing birthday rewards

Is there a report showing birthday rewards available on an account and if possible the ability to adjust birthday rewards? We have the Rewards accounts report, but it appears to only show rewards earned by the loyalty program and sign-up, not the bir...

catering

Once a LEAD (in led tab) sits as CONVERTED (converted instantly as I created an estimate for the customer) and now the lead has decided not to move forward, how do I change them into DISQUALIFIED?   I know there is the drop down tab that allows  you ...

Pay Outs

When we do payouts it is taking the money from our employees.  How do i change this so the HOUSE is taking that responsibility to pay it? I am getting nowhere with  the help line, who once told me that the house was paying it and now I have to go thr...

Archiving orders

Hello all I am a newcomer to Toast. I’m very confused about the archive order function when I’m using it for training et cetera. It throws out my stock functions and counting so that when we are stuck taking at the end of the night every night my sta...

website editing

I am looking for a little help with the editing portion of my website, I am wondering I can remove my address from the top o the website page and only have it at the bottom of the website. it is currently at hte top of my website and i do not esnt it...

Bluestacks Help

Bought a new Mac and downloaded the new Bluestacks. I used to be able to put orders in (not take payments) and send Gift Cards from home. I'm no longer able to do that it seems. Very frustrating. Does anyone know what changed or a possible work aroun...

Gift Card tracking for specific cards.

Has there been any discussion to give the option to track specific gift cards and leave electronic notes on the cards with notifications?  I would love the ability to track certain gift cards.  Gift cards that I donate to organizations for fundraiser...

Toast Payroll Reports - Accrual Accounting

I am new to the system, thank you in advance for your assistance. Are there Toast Payroll reports available that show check #'s issued every pay period, along with the $'s? My client has not been able to download payroll data from each period that in...

Resolved! Disable Setup Checklist

When I set up out Toast menu system a year ago, I was assisted by the presence of the Setup Checklist which automatically popped up whenever I logged in. Once I completed its suggestions it kindly went away.  We recently added the Catering & Events m...

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