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Back Office & Team
Destination to discuss Payroll, Scheduling, Toast Integrations, Reporting + Analytics and beyond.
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Special Event Deposits

Dear Toast community,  I'm having difficulty reconciling my bookwork in regards to special events.  A customer comes in and wants a special party etc. and puts down a deposit.  Then a month later the event is finished and the customer pays their bill...

Restricted Check Period

Has anyone found a way to get Toast support to change the Restricted Check Period as outlined in this article:https://doc.toasttab.com/doc/platformguide/adminViewingRestrictedOrders.htmlAllowing the ability to change orders after the DOB they have be...

Resolved! Menu Items as Modifiers

Can I use individual menu items as mods? That way they inherit the ability to each have their own modifications? ExampleBuild Your Own Combo  Chilidog    add ketchupKraut Dog   add mustard   add onion Thanks in advance! 

Current labor for operations management

To see labor cost % of net sales requires access to permission 4.10, and this gives access to compensation information. Our operations managers should not have access to this, but do need to know what the labor for the current day looks like. Toast b...

Cash Tip Rounding

Getting started using Tips Manager as we switch to Toast Payroll.Is there a way to set up a Rounding Rule for pooled cash tips?Example, yesterday the cash tip split was $13.07 and $13.93. Nobody wants change, so historically we would have tipped out ...

Subcategorization

Hi,Recently, I have been creating detailed sales reports and have realized that my 'catering' sales are not adding to my 'pastry' category in the sales menu. This skews my sales report and would be too tedious to fix manually. Does anyone know how to...

EMV Cradle Card Reader is not working

The EMV Cradle Card Reader is not working and is has a light indicator that is red. Toast support could not help, tell me what causes this, nor offer any options than buying a new one for just under $1000. Has anyone else had experience with red ligh...

Shift Review - Open Tables

Our restaurant is new to Toast, we had Square before this. One of the issues I'm running into is the shift review when a server has an open check and they need to leave early but still get credit for the tip. Apparently, they need to wait and close t...

Anyone have an app for their restaurant?

Does anyone have an app for their restaurant? Not the toast takeout app, but like an app for your actual concept.I'm currently using appfront and it's okay. Just wanted to get some feed back on what other people are using?My experience is people don'...

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