01-04-2024 10:37 AM
We are deep in conversation regarding gift cards and points. Guest earn points when they purchase a gift card. Do they also earn points when the pay with the gift card? If so, is there a way to change that in the settings? We have a couple regulars that I feel are earning double points by purchasing a large gift card, and then paying with that same gift card every time they come which earns them double points correct? I thought it was one or the other. Just looking for clarity. Thanks!
01-05-2024 11:44 AM
Thanks, everyone! I was pulling from this article here, but I wasn't able to find confirmation or not. Thanks for setting the record straight!
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01-06-2024 10:42 AM
hey do earn points on gift cards in my system as it prompts them to sign up or adds point if it recognizes there last 4 of the cc can someone help with this
01-06-2024 11:32 AM - edited 01-06-2024 04:40 PM
Depending on how you set up your system, customers will be prompted to sign up for rewards after every payment. Can you find a gift card that is recently sold and look into that gift card account’s transaction history to see if points were actually accrued for that gift card purchase?