Toast has a lot of options that we are using to incorporate technology into our many locations; order and pay, online ordering, and kiosks. However we have run into some very troublesome issues that I am hoping there is a work around.
1. Mobile & Pay menus are required to be connected to the Kiosk; we would prefer Kiosk Menus and Online Orders to be connected as we use Kiosk and Online ordering for to-go. And mobile & pay for Dine. At the airport I can sell alcohol to go so my to-go orders and dine in menus can not be the same.
2 . Kiosks- At the airport are always rushing and at times they do not sign, Or they sign but do not hit continue-- the orders never get sent; can we by pass this requirment?
3. Mobile & Pay requires a zip code for credit cards. However international travelers don't have zip codes. When they enter the wrong zip code or wrong CVV then their card's show pre-authorizations but we never receive their orders.
