Guestbook Merge

[NorthwoodSmokey]

Is there a way to merge duplicate guests in the guestbook?

[rcmck · Accepted solution]

Unless this is not available to everyone yet, but I do have a merge button in the backend guesbook, I have used it a few times. https://www.toasttab.com/restaurants/admin/crm/guestbook

[rcmck · Accepted solution]

Unless this is not available to everyone yet, but I do have a merge button in the backend guesbook, I have used it a few times. https://www.toasttab.com/restaurants/admin/crm/guestbook

[au79teahouse · Accepted solution]

Have you tried to merge two guest profiles with different emails or phone numbers?

[rcmck]

I don't remember, possibly, I will see if I can find one I can test that on. Most of the time the duplicates are just multiples of the same person though.

[au79teahouse]

I was thinking this could potentially be a workaround to solve the issue with customer profiles that are linked to a wrong phone number/email.