06-17-2026 08:52 AM
Is there a way to merge duplicate guests in the guestbook?
Solved! Go to Solution.
06-18-2026 10:58 PM
Unless this is not available to everyone yet, but I do have a merge button in the backend guesbook, I have used it a few times. https://www.toasttab.com/restaurants/admin/crm/guestbook
06-19-2026 02:48 AM
Have you tried to merge two guest profiles with different emails or phone numbers?
06-19-2026 07:03 PM
I finally found a profile with different numbers, it did let me merge them, and both numbers are now listed on the one profile. At first it didn't seem to work when looking up customer but then I found another profile associated and merged that one as well, now all three phone numbers seem to bring up the same guest under lookup customer on the pos.
06-19-2026 11:53 PM
It is a disappointment that it does not work as I hoped. But thank you very much for testing it out!!!🙏