09-02-2025 02:27 PM
I have emailed brandedmobileapp@toast.com but they never answer. The branded mobile app settings page on toast keeps saying “action required” for our google play app but we don’t exactly know what we have missed or is missing. Went through the setup video three times and I don’t see anything that we have missed. I wish we can tell from the branded mobile page what exactly is missing or I hope toast add a branded mobile team rep? Our iOS app has been out for almost a week now and still waiting for google.
4 weeks ago
I had an awesome rep help me onboard. We just copied a privacy policy and added it to our website for reference.
4 weeks ago
Leo Castelan He/HimGuest Onboarding Consultant
Customer Care: (617) 682-0225Houston / Central Standard Time
3 weeks ago
Thanks for your response!
3 weeks ago
Hey, thanks for reaching out to the Community. I have sent you a DM with the privacy policy we created in partnership with our legal and privacy teams, to make it easier for merchants to meet Apple and Google’s app store requirements without needing a lawyer!
3 weeks ago
Thanks Rob!