I'm running a "Rewards Transactions" report on the Web UI and it lists there are 60,000 some transactions.I click the "Export to Excel" button, but when I open the csv file, I see it only has 50,000 rows.I tried a few other reports and it's the same ...
if I run a sales summary for 1/1/24 to 12/31/24, it tells me tips are $309,947. If I add up my 4 quarterly 941’s the total tips are $278,798. No one has been able to explain the difference to me. Any help?
If there is such a report, I can't locate it. Any suggestions? Thanks,C.
We've recently discovered that our online store is not accepting orders via the Toast Local app.The app shows "Not accepting orders at this time".Our regular online store works fine.On the Toast Local app, all of our menus are showing... just unable ...
Hello Toast Community, My name is Matt and I’m the owner of Grillbird located in Seattle, WA! I switched to Toast Payroll over 2 years ago and it’s been a really easy experience for us. I (and my CPA) was hesitant at first to make the switch, but we'...
When entering open items the price doesn't print on tickets... Also, transfers don't have to be accepted. It's almost like a force transfer. Both of these scare me. Any current fixes or ideas?
If you refund a cc tip in the system does it make the server pay it back on their next shift?
Does anyone know if there is a way to tell the managers/supervisors at Toast payroll about a specifically helpful customer care rep?I had a series of questions that I sent to the toast payroll customer support email. The customer support person that ...
Hi everyone!Has anyone found an effective way to archive location groups that are still tied to references? I've already reviewed our item database and confirmed that no items are currently targeted to the group. However, when I attempt to archive th...
Can any payroll users verify that TOAST is calculating their overtime hourly pay correctly? Most of our FOH employees are paid hourly at $17.25. I just caught that TOAST overtime rate has been paying at $27.24$17.25 x 1.5 = $25.875Difference: 1.365/...
Hi I have a question in regards to uber bogo discount that needs to show on the toast receipt. But when I add the item discount on the check manually it adds delivery fee . How can I prevent from charging the delivery fee on the reciept ? Please let ...
Hi there good morning. we both can log into toast but it seems we cant on the payroll side. we had a manager who quit and i can log in under his name but I cant access anything i need to access. did we not set up right?
Is there anywhere to look up items sold for the last year? Seems to only let you do 6 months at a time in the order details report.
We require manager approval for Open Items. We need access to see who approved the Open Item, not just the owner of the check that the Open Item appears on. Is there any report showing Open Item approver? I've scoured the reports and can't find such ...
How can I change the settings so that employees can take home cash tips and then there shift review says what is left/owed by the us Example they bring in 50 dollars in cashTips where 75We owe 25 dollars Can I do this with Toast? It's how our last PO...
