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Back Office & Team
Destination to discuss Payroll, Scheduling, Toast Integrations, Reporting + Analytics and beyond.
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Forum Posts

Digital receipts

Good morning, We are not sure about the best practices with digital receipts.  I talked to Support and was not satisfied the answer I received, so I am hoping you all can help me out.Can a server changes a tip amount on the POS for a receipt that was...

New to Toast... a couple of quick questions

Hi all! New to Toast and have the following questions.1) It's a bit confusing for our staff to see prices for the same item listed as wholesale and retail. Is there a way that they can only see retail and we can enable wholesale prices only when deal...

Resolved! Payroll

We just moved to toast and would like to use our present payroll system, not sling.  Does anyone know to do this? The name of the system is homebase

Website Analytics

I just changed my website over to Toast Sites and so far I've had a great experience.  My one request would to be able to see website analytics in Toast somewhere.  Does anyone know if this in development?

Monthly Sales summary report

Does anyone else have the issue of when looking at the sales summary report for the month the expected deposit and actual deposit numbers are out of whack? If I do a daily sales summary report it is point on, however if I switch to the monthly it wil...

Toast Delivery Services - Reconciliation

Is anyone having trouble reconciling the Toast Delivery Services fees? The figures aren't matching up in our accounting system (R365) and it seems like Toast is taking out too much. Not even Toast's own reports match (comparing the Toast Delivery Ser...

Catering Reporting

Hello!We are seeking for the most efficient way to clearly separate catering sales in Toast. While we don't use Toast Catering, we offer catering through ezCater. Our managers receive the orders and manually input them into the POS. To track these sa...

Gift Card payment on credit card receipt

We are having a recurring issue when someone is paying a partial balance with a gift card, and the remainder of the balance with a credit card. To my knowledge, there is no way for the gift card payment to show as part of the itemized receipt on the ...

Resolved! Sales by Day of the Week

Is there a way to run a sales summary report for specific days of the week? We like to compare Mondays to Monday, Tuesdays to Tuesdays, etc.  The only thing I've found is to download the sales summary daily, then build my own database,  This seems cr...