Looking for advice or guidance from a Toast Expert? Join an Office Hours Session and speak to a Toast Trainer live!What are Office Hours? Office Hours are hour-long, virtual sessions for up to 10 attendees. How often are they hosted? General sess...
Hi everyone, We recently encountered an issue where a server received a notification on their handheld device indicating that a table's check was paid. However, the POS system still showed the payment as an open check even though the guest had used t...
who uses toast payroll? cost effective? ease of use? we currently use Paychex. Do the tips get taken out of payroll or can we pay the staff cash every night. Thinking of changing
Hi. We just started with Toast, got no support for cash management, customer service is worthless AFAICT on cash management details, and I'm trying to make sense of it.Will start with hopefully a simple question: On the cash drawer history page, what...
Hi Toast Admins! I got an email from a company called Clozd that asked about doing a survey on behalf of Toast. Is this legit or spam?Thanks
Hello:We recently promoted a long time server to a salaried position. They had a large amount in arrears to federal taxes. Once they went salary it caught up the prior 8 months of arrears out of their first salaried check. For their first pay tha...
Hi,First day with new Toast system and as expected, am having some bumps. One is to see online my end of day Z or cash report. There is a ton of info that I don't really need in what I am seeing. How do I get a report that shows total sales, tax, ...
We are using Toast + Sling for our scheduling. We currently have it setup so that emplyees need manager approval to swap schedules or work a shift they are not scheduled for. However, we have a handful of employees who must work "on call" (come in ...
Hi all! First time here.I think I have a simple question… Right now we are using a printed sheet to manage the in and out of cash flow in petty cash (the “back bank”) its fine but as we are growing owners are not in the restaurant nearly as much… But...
What's the best way to do this?
We require manager approval for Open Items. We need access to see who approved the Open Item, not just the owner of the check that the Open Item appears on. Is there any report showing Open Item approver? I've scoured the reports and can't find such ...
I need to run a report that shows menu items, sorted by discount applied. This is currently possible in the "Sales Breakdown" report, but it is limited to around ~1 weeks time period. If you try to select a longer timeframe, the "view by item name" o...
Hi,we are having an issue where tickets come up and then disappear from the expo screens and appear green on the front end display which makes it look as if the order has been completed, although it has not.The ticket display is correct on the device...
I'm trying to find a way to set up another member of my team to pull the six reports that I need the most. I've tried navigating to the report then copying the hyperlink, but that does not seem to work. For example, when I try https://www.toasttab.co...
I need to run a report that shows menu items, sorted by discount applied. This is currently possible in the "Sales Breakdown" report, but it is limited to around ~1 weeks time period. If you try to select a longer timeframe, the "view by item name" o...
I have a pretty simple problem. Hoping some of you wrinkle brains can help my smooth brain figure it out.We are brewpub and use Bourbon barrels for some of our beers. We have the purchase of the bourbon barrels coded out to go against the COGS for o...
