Hello Toast Community! My name is Alex Curley and I am the Chief Operating Officer at Palacios Murphy, a multi concept restaurant and hotel hospitality group based out of Houston Texas.I have been in restaurants for around 30 years and have worked fo...
Is anyone using Comcast Fiber with a 5G backup? If yes, what has your experience been like with the backup solution? Does the failover happen automatically and do you receive alerts when it does failover? Is there a noticeable difference when you are...
Last week a new Today's Shift Screen started showing up the first time you logged in on a new device that show a messages box and then a list of out of stock items. Looks to be a very useful tool. The thing is no one at support seems to know about it...
Hey Everyone! I tried asking once before and I'm going to try again just in case it was missed Has anyone tried the Recruitment portion of the Payroll system? I'm interested to know if it works ok and if it's worth doing the build out for it.
Remember the long and dreadful days of Monday morning payroll? If you were running restaurant ops 5-6 years ago you will know exactly what I am talking about... The: chasing signatures, and double-checking tax forms, or wait... THE FORGOTTEN CLOCK O...
Hey Toasters! I want to look into doing the surcharge fees for credit cards but it sounds like using the Toast Credit Card Surcharge system will increase our credit card rates, even if we stop using the surcharge system the higher rates will remain.....
I've used multiple payroll companies to process payroll over the years, and Toast is by far the most simple and easy to use!I start by reviewing employee timesheets to check errors like missed clock out's, or wrong job codes. I also send the employ...
Is there anyone out there that operates cash back in toast? For example a customer pays by debit/credit card say £50. this covers £30 for food and the balance of £20 is paid back to the customer in cash. How do you record this transaction in your ...
I can toggle between my two locations in Toast back end, but I can't assign employees to more than one location. In the permissions, only one locations shows up as an option. Gotta be something simple I'm not finding!The attached picture explains wha...
The column widths in the Item Routing interface cannot be resized and do not scale to view; as a result, we're limited to ~10-15 characters per 'cell', depending on which characters are used (the font is not monospaced). Given we have 50+ item routin...
Hello,We are setting up tip policies in Toast tip manager. Our tip pooling policy setting is Shift. We have a lunch shift (11am-4pm) and a dinner shift (4pm-11pm). During each of these shifts, waitstaff will tip share a percentage of their sales with...
We use Toast Payroll + Tip Management and I am trying to find guidance on how processing a refund would effect tips owed to an employee where the refunded amount includes a tip. We pay our employees tips owed with their wages on payroll every two we...
We have a restaurant group that has four locations under it. Three of the locations are using 7Shifts for the tip management, but I was wanting to use Toast Tips and the Toast Pay Cards at the new, fourth location. One of the support representatives ...
Hello! We are in the process of setting up Toast Tips Manager. We set up a policy use order as the time interval. Our servers tip out bartenders based on 5% of alc bev net sales. When we previewed the tip pool report, we noticed the sales amounts at ...
Is there no way to print a date and time on paper drink chips?
