Anyone else have a horrible experience with the loyalty transaction and loyalty member pages? We have around 30,000 rewards members across 5 locations and it takes forever, if it does at all, to come up with loyalty accounts. It's incredibly frustrat...
I tried to sign up with owner.com for a webpage and the branded APP. I almost got things working before I realized that Toast also had a similar product. So, I dropped off owner.com and signed up 3 days ago. Got the material, pricing, and DocuSign co...
Hello,Which report gives me the information that ACTUALLY happened to cash on a particular day?My end of day report says cash collected was $461.81 and tip outs were $361.20Close out overage =$95.18My cash drawer /cash audit reports say cash collecte...
Good Morning,We are currently still in Test mode but we sent an invoice for an upcoming event and the customer paid it on Tuesday but it has not gone into our bank account. Do we have to be live to receive the money?
How do we run a report for payroll when not using Toast Payroll (we have an accountant)? All the reports I can find do not provide all the necessary details such as total hours for each employee, tips owed, etc
Is there a setting that enables discounts to reflect while the order is being rung up? We have customer facing screens and when ringing up items the customer must wait till they pay to see the discount applies. This example would be for an auto-appl...
Hello, has anyone used or know of someone that works with a quickbooks expert? I really need to clean up my Quickbooks accounts and reports etc to get the most out of it. ThanksTony
I'm administering all employee onboarding, etc. I would love to be able to log in once and only once. However, I'm not greeted with the option to link when logging in. Is there a permission necessary? Is there a place to request this link within ...
Hey everyone, looking for some help with something I've never really tackled before - Cash tips.Currently, every week, for non-cash tips, we have an in-house tip aggregator that pulls the Payments report and the Time Entries report from Toast and cal...
Hi,First day with new Toast system and as expected, am having some bumps. One is to see online my end of day Z or cash report. There is a ton of info that I don't really need in what I am seeing. How do I get a report that shows total sales, tax, ...
Hello,I am trying to find a report that provides employee sales of a specific item, for sales contest. Have to believe this is available???
I am new to the system and am trying to help my employer to clean up their items and get the barcodes to work. Can someone please help me I am not getting through to anyone on the customer service line.
We recently implemented Toast for our Member Club. We are struggling with the House Account OOTB Report and looking to the Community to see if there any work around suggestions. Have any other brands/clubs/restaurants that use House Account found a w...
Is there a way to pass the cost of the 6.99 delivery fee onto the customer? It makes no sense to charge the restaurant that cost. We should be able to pass the cost to the guest. Choose the convenience they should pay for the fee!!!
I'm running a "Rewards Transactions" report on the Web UI and it lists there are 60,000 some transactions.I click the "Export to Excel" button, but when I open the csv file, I see it only has 50,000 rows.I tried a few other reports and it's the same ...
