Toast Community

XtraChef product characterization in product mapping

when product mapping a RTD, ex: High Noon, Should i use Liquor or Beer?Yes, its liquor technically but for inventory purposes its counted individually like beer.

Toast Payroll Log In Issue - App and Web Versions

I have an employee attempting to sign in to Toast Payroll to see his most recent check stub. Once he enters his login credentials, it kicks him back to the initial log in screen to enter his email. There is no error message or "incorrect username/pas...

Are end of shift payouts having issues at all in harrisburg oa.?

Labor Report

Hello. My business is a takeout pizzeria. I have a team of delivery drivers. We pay the drivers a portion of the delivery charge which is shown as gratuity. The gratuity is subtracted from their cash on hand at the end of the day and they leave that ...

Entering Employee purchased Merch in Payroll

I am attempting to create a rule or entry in payroll to charge employees when they purchase merch/uniforms, etc.

Toast Now - Pre-Shift

For anyone wanting to use the Pre-Shift notes feature in the Toast Now mobile app - permissions required is "Log Book". without that permission enabled your managers won't see the option to create a pre-shift note. shout out to google ai. 

Employee Overview - no view only access?

As i understand, users only have "view and edit" access to employee profiles, or none at all. We do Toast access audits semi-regularly for job roles and such, and need to engage our managers. It would be helpful to have a view only option so we don't...

Guest Feedback / Credits

I'm finding the process for resolving customer issues rather clunky when I'm not at the restaurant. The Feedback Inbox requires numerous additional steps to research issues and I have no way to add Credits for my customers online. ORDER DETAILS: It w...

Branded Mobile App Orders not assigned a revenue center

Hello Fellow Toast Community Members.I just noticed that orders form our Toast Branded Mobile App are coming through with no Revenue Center, and I am not seeing documentation specific to that on how to add a revenue center for that order source.Has a...

Marketing Dashboard Quirks

This is more of a gripe and feature request than it is a search for a fix, since I am pretty sure it's just how Toast has it set, but when I go to the Automations tab in the Marketing section, it takes me to the a page that correctly shows the automa...

Google Tag Manager Events

Hi,I am looking to add Google Tag Manager events, but can't figure out how to do this. It would be very helpful to have a GTM template that could be imported with all the proper Tag settings. Has anyone set this up before?