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Back Office & Team
Destination to discuss Payroll, Scheduling, Toast Integrations, Reporting + Analytics and beyond.
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Marketing Dashboard Quirks

This is more of a gripe and feature request than it is a search for a fix, since I am pretty sure it's just how Toast has it set, but when I go to the Automations tab in the Marketing section, it takes me to the a page that correctly shows the automa...

Google Tag Manager Events

Hi,I am looking to add Google Tag Manager events, but can't figure out how to do this. It would be very helpful to have a GTM template that could be imported with all the proper Tag settings. Has anyone set this up before? 

Toast Customer Service is Trash

I came in today to find that our POS is locked in test mode. I have hit disable test mode on every device and it states that Toast needs to activate our restaurant. We've had toast for 6 years. Trying to get customer support to take this seriously ha...

Toast Benchmarking Adjust by Hours

We’re only open for dinner and I’m wondering if there’s a way to adjust Toast Benchmarking so I can compare data only for our operating hours, or, if we expand, adjust it to see what others are doing in the benchmarking area. Ideally, I’d like to foc...

Resolved! Quick Order/ Guest counts

Is there a way to assign every entrée as a guest count so that if you are using Quick Order you can still track your guest counts without the cashier having to enter in a guest count every time?  The point of quick order is to be quick and not add ex...

Resolved! Email Marketing- Issues Loading Images

Is anyone else having issues loading images into emails since they changed how it works a while back. Sometimes it takes me 10-15 tries to get an image to load. And since it does load eventually it can't be the image. This is really annoying as it ha...

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