I'm finding the process for resolving customer issues rather clunky when I'm not at the restaurant. The Feedback Inbox requires numerous additional steps to research issues and I have no way to add Credits for my customers online. ORDER DETAILS: It w...
Hello Fellow Toast Community Members.I just noticed that orders form our Toast Branded Mobile App are coming through with no Revenue Center, and I am not seeing documentation specific to that on how to add a revenue center for that order source.Has a...
How do I take a party deposit and final payment from my laptop at home?
We are a neighborhood bar. My staff is required to balance their cash drawer at the end of the shift, removing cash from the drawer to cover their CC tips. I'm not seeing a line on the Shift Review Summary where the NET SALES (cash taken in minus C...
This is more of a gripe and feature request than it is a search for a fix, since I am pretty sure it's just how Toast has it set, but when I go to the Automations tab in the Marketing section, it takes me to the a page that correctly shows the automa...
Hi,I am looking to add Google Tag Manager events, but can't figure out how to do this. It would be very helpful to have a GTM template that could be imported with all the proper Tag settings. Has anyone set this up before?
New hire
Can anyone recommend a good wordpress app/plugin to display our Toast menu on our wordpress-based website? Seems most are outdated...
I came in today to find that our POS is locked in test mode. I have hit disable test mode on every device and it states that Toast needs to activate our restaurant. We've had toast for 6 years. Trying to get customer support to take this seriously ha...
What does this mean? My entire staff can not log in because of this.
We’re only open for dinner and I’m wondering if there’s a way to adjust Toast Benchmarking so I can compare data only for our operating hours, or, if we expand, adjust it to see what others are doing in the benchmarking area. Ideally, I’d like to foc...
Hi All,For those using Toast Retail, has anyone had issues with the reporting accuracy on the Item details page in the Retail module? In checking our actual sales data, we are seeing a descrepency between the data here and the data in the Sales Repo...
For payroll admins... isn't the EEO Classification a required field in every state for end of year reporting? Why then is it not part of onboarding? Same with the SOC Code.
Hi , I'm looking for this 1099K form. When or where can i get this ?
Does anyone know how to find a report that shows adjustments made to House Accounts? I know I can look in each individual House Account, but that is too time consuming. We are a tech college and we have multiple House Accounts for departments so th...
