Z Report printout not showing all sales categories

[KevinB]

The printout for the z report is missing one sales category even though the sales report on toast shows it. Is there a setting or something that I am missing?

[rcmck]

Not that I know of, I have 7 and they all show up. And you said the one not showing up was added first? How many devices do you have? I would try resync of all data on the devices, possible they didn't get the configuration changes when you first made them. If you are not familiar with that https://central.toasttab.com/s/article/Resyncing-All-Data-on-Your-Devices also wouldn't hurt to clear cache as well. 

[KevinB]

The one that is not showing is the one I added last. We have five devices and none of them show it.

this missing line would make 8 sales categories.

i have resynced the devices and the missing line still isn’t there

[rcmck]

Interesting, maybe there is a limit for some reason, I'll add one and see if I get the same result.

[rcmck]

So I added a category today (for a total of 😎 and it is showing on z-report screen and printout. Maybe try archiving the problem sales category, creating it again and reassigning it to menu.

[KevinB]

I will give that a try and see what happens when I get back in on Tuesday