cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 
Back Office & Team
Destination to discuss Payroll, Scheduling, Toast Integrations, Reporting + Analytics and beyond.
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 

Forum Posts

Start a conversation

Scheduling Shifts

Just learning. Adding Nov shifts from old paper way. Won't let me add a 5pm to 2am shift on two Sundays. Other two Sundays worked fine. What am I missing?

Payout question

 Cash on hand subtracted because it’s assumed it’s being kept towards tips. It’s not. How to change that in back office? All cash is turned in then tips paid out.

Toast Payroll: FOH vs BOH category request

We switched to Toast Payroll over a year ago from ADP.  We had always had the ability to set a category for employees to distinguish their position as Front of House vs. Back of House.  Toast Payroll does not offer this.  Our accountant is struggling...

Resolved! Correct Accrual for Sick Time in Colorado

Hi.  Was wondering if there were any Colorado restaurants out there using Toast Payroll that can confirm that it is accruing the sick time correctly per the Colorado statute.  I have found in other payroll systems that the accrual doesn't stop at 48 ...

Didn’t not receive my first weeks check

I worked for burgers 101 and they held back my first check. I quit and came to pick up my last check which would be they one the held back when I first started. Now I’m being told by mangers they did not hold back a check. Can grow my pay stubs or an...

Login to review sales reports

I am having trouble logging in to review sale reports for accounting purposes. The website keeps sending me to the main page and not allowing me to log in. This issue has been going on since October 2nd. Is this issue occurring for anyone else? Can s...

Offline

Nice when aws went down and system went to offline mode, but who covers declined credit card transactions.  I guess the business looses. 

Toast Outage- helpful lookouts

Hey everyone! We may all have different random things that pop up from the internet outage yesterday and I thought we could help each other out by letting each other know things to keep our eyes open for so it doesn't surprise bite us later.Labor Sum...

Resolved! Cash back

Is there anyone out there that operates cash back in toast?  For example a customer pays by debit/credit card say £50. this covers £30 for food and the balance of £20 is paid back to the customer in cash.   How do you record this transaction in your ...

look up orders by device ID

Does anyone know of a way to filter orders by the device ID that the order was placed on?I've got a random open/unpaid check from Tuesday on a check that was actually paid and closed on Tuesday.  It looks like the ticket populated on a handheld yeste...

Togo Cocktails

We are starting to do togo cocktails that we package ourselves.  Meaning a customer can get any alcoholic beverage ( margarita, jack and coke, miller lt) in a togo can that we then seal the lid. I am looking for a way to include a charge on all togo ...

Prep times not working properly

Prep times are configured correctly in the system, however, they are firing items whenever it feels like it. No rhyme or reason to it. I have reset KDS, cleared cache and data. Nothing seems to work. The prep times work just fine at other 2 locations...

Checking Waste

Hi there, I really need a simple function to see what items went to waste per day rather than just getting a total of the money lost in the Reports > Menus > Food waste breakdown.  The suggestion from the chatbot:Navigate to Reports > Sales > Orders ...

Top Contributors
View all