Resolved! refunding CC tips in the system
If you refund a cc tip in the system does it make the server pay it back on their next shift?
Forum Posts
Toast Customer Service
Does anyone know if there is a way to tell the managers/supervisors at Toast payroll about a specifically helpful customer care rep?I had a series of questions that I sent to the toast payroll customer support email. The customer support person that ...
Archiving Location Group with References
Hi everyone!Has anyone found an effective way to archive location groups that are still tied to references? I've already reviewed our item database and confirmed that no items are currently targeted to the group. However, when I attempt to archive th...
OVERTIME Miscalculations???
Can any payroll users verify that TOAST is calculating their overtime hourly pay correctly? Most of our FOH employees are paid hourly at $17.25. I just caught that TOAST overtime rate has been paying at $27.24$17.25 x 1.5 = $25.875Difference: 1.365/...
Uber bogo
Hi I have a question in regards to uber bogo discount that needs to show on the toast receipt. But when I add the item discount on the check manually it adds delivery fee . How can I prevent from charging the delivery fee on the reciept ? Please let ...
both my business partner and I can log into toast but not toast payroll
Hi there good morning. we both can log into toast but it seems we cant on the payroll side. we had a manager who quit and i can log in under his name but I cant access anything i need to access. did we not set up right?
Sales By Item for a Year?
Is there anywhere to look up items sold for the last year? Seems to only let you do 6 months at a time in the order details report.
Open Items approver?
We require manager approval for Open Items. We need access to see who approved the Open Item, not just the owner of the check that the Open Item appears on. Is there any report showing Open Item approver? I've scoured the reports and can't find such ...
Tipping
How can I change the settings so that employees can take home cash tips and then there shift review says what is left/owed by the us Example they bring in 50 dollars in cashTips where 75We owe 25 dollars Can I do this with Toast? It's how our last PO...
Login Report?
Is there a report that can audit a single employee:- When they have logged and out?- Items they have ordered?- Voids, Comps approved and by whom?Please help!
Resolved! blanket employee updates for wages etc
Hi team.We don't use Payroll via Toast, but we do keep wages accurate for other reporting purposes. With the new minimum wage increase in DE, is there a way to update all employees with a specific job? Ie -- anyone who is "training" will update the t...
Resolved! Quick Order/ Guest counts
Is there a way to assign every entrée as a guest count so that if you are using Quick Order you can still track your guest counts without the cashier having to enter in a guest count every time? The point of quick order is to be quick and not add ex...
Pre Modifiers
We have pre modifierno,add,extra,on sideNo doesnt chargeadd chargesextra chargeson side is set not to charge.....but this is the issue.When we have a item that includes jalapenos and tomato I can't have the ON SIDE charge due to lettuce and jalapenos...
Branded mobile app
Having trouble with my Branded mobile app going live on GOOGLE, I am live on apple but having trouble going live on Google. Has anyone else had the issue. I need assistance.
Credit Card Surcharging
Hey Toast Community! There have been several discussions regarding credit card charging across different threads. To simplify things, I propose creating a post where all credit card charging-related information can be consolidated. This will make it ...
