I know that the credit card surcharge is listed in the non-grat svc charge. Is there a way for the amount of the surcharge to be listed separately in order to track what is being collected in my books for credit card surcharging?
Prep times are configured correctly in the system, however, they are firing items whenever it feels like it. No rhyme or reason to it. I have reset KDS, cleared cache and data. Nothing seems to work. The prep times work just fine at other 2 locations...
I am looking for a way to get the Sales per Labor Hour for a month by hour so I can see when we are the slowest so I can adjust the labor to reduce the need for people to be in the building. I know it slows down roughly from 2-5pm, but I was hoping t...
In May, Toast started making small deposits to my business checking account, in addition to the regular daily deposits. However, I can't see any of those deposits on the dashboard. I contacted Support, but they weren't able to help. There's an open c...
I noticed if an employee clocks out for a 10 minute (paid) rest break and decides to extend it for more than 10 minutes (30 minutes, an hour etc ) the Toast system will pay them for the entire break. Is there a way or setting to have them only paid...
Does anyone know of a way to filter orders by the device ID that the order was placed on?I've got a random open/unpaid check from Tuesday on a check that was actually paid and closed on Tuesday. It looks like the ticket populated on a handheld yeste...
Hello @membersSince we are using the Toast app, we would like the data from this platform to be reflected in GA4. Additionally, we’d like to set up conversion tracking from Toast in Google Ads.Could you please assist us with this?
Hello,I was wondering if we can have a discount with a certain amount we allow to discount per month. For example, we have discount programs with various community groups. We need a way to limit the amount we discount per month per group. Hopefully s...
Is there a way to schedule a Product Mix report to be emailed to my Brewer on a weekly basis? It would be great for him to be able to see sales without me having to generate the report. He is not technical at all so creating a login for him to run th...
When issuing a partial refund of one or more items on a catering invoice, we have determined that while the system will correctly refund a portion of the customer-elected tip (%) correctly, the system does not make any adjustment to the 20% gratuity ...
I am looking to run a monthly report for all sales data. I am able to achieve this now using the new Product Mix report by selecting my desired date range (ie 6/1-6/30 for the month of June). Am I able to pull in date as a column? I am hoping to be a...
Hello, I am trying how to see a servers shift review from the back office. Specifically one report that shows the servers sales, amount in tips they are owed for the day or amount of cash they owe the restaurant.
Is there a report that will give me a list of customers who purchased a specific item? We hosted a fundraiser and want to send a thank you to every customer who purchased raffle tickets. Realizing of course this will not work for purchases made with ...
Does anyone else out there use ADP for payroll? I've been working with ADP to accept the Excel spreadsheet that Toast can generate from the Sales Summary page, but they're telling me that Toast isn't currently a vetted company. This seems odd, consid...
Our restaurant is closed every Monday. However, the daily summary email appears every Monday with a balance of $0. It seems that we could save storage in email by sending summaries only on days we remain open, unless there are exceptions and non-zero...
