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Back Office & Team
Destination to discuss Payroll, Scheduling, Toast Integrations, Reporting + Analytics and beyond.
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Forum Posts

Benchmark Reports

Is there a way to actually download the benchmark reports?  As a bookkeeper I feel like it is imperative for my clients to have this information along with their financials.  I can see the reports but can't figure out how to download them or save the...

Resolved! Quick Order/ Guest counts

Is there a way to assign every entrée as a guest count so that if you are using Quick Order you can still track your guest counts without the cashier having to enter in a guest count every time?  The point of quick order is to be quick and not add ex...

Resolved! Toast Central Contact Customer Care

Hi All!Does anyone know what happened to being able to write contact customer care through the "contact customer care" portal on Toast Central?We constantly have customers that call in an order pay for it and then pick it up on a different day. When ...

Resolved! PAID OUT, PAID IN DETAIL

GOOD AFTERNOON - I AM LOOKING FOR A WAY TO SEE THE DAILY DETAIL OF "PAID OUTS" AND "PAID INS" ON TOAST WEB - THE ONLY PLACE I HAVE BEEN ABLE TO LOCATE THIS DETAIL IS THE ZREPORT (WHICH DOES ME NO GOOD UNLESS I AM ONSITE).  I HAVE REVIEWED THE "CASH D...

Resolved! Open ticket historical data?

I am trying to find if a ticket was left open from several days ago. The ticket in question was paid but I believe that it was left open for some reason. Is there a way to view a list of"open tickets" from a specific day that have subsequently been c...

Notifications Reporting

Hi everyone, We recently encountered an issue where a server received a notification on their handheld device indicating that a table's check was paid. However, the POS system still showed the payment as an open check even though the guest had used t...

Resolved! End of Day

Hi,First day with new Toast system and as expected, am having some bumps.  One is to see online my end of day Z or cash report.  There is a ton of info that I don't really need in what I am seeing.  How do I get a report that shows total sales, tax, ...

Open Items approver?

We require manager approval for Open Items. We need access to see who approved the Open Item, not just the owner of the check that the Open Item appears on. Is there any report showing Open Item approver? I've scoured the reports and can't find such ...

Menu Item and Discount Report

I need to run a report that shows menu items, sorted by discount applied. This is currently possible in the "Sales Breakdown" report, but it is limited to around ~1 weeks time period. If you try to select a longer timeframe, the "view by item name" o...

Need help creating/entering a "Paid In" catagory

I have a pretty simple problem. Hoping some of you wrinkle brains can help my smooth brain figure it out.We are  brewpub and use Bourbon barrels for some of our beers. We have the purchase of the bourbon barrels coded out to go against the COGS for o...

Exporting payroll data to ADP

Does anyone else out there use ADP for payroll? I've been working with ADP to accept the Excel spreadsheet that Toast can generate from the Sales Summary page, but they're telling me that Toast isn't currently a vetted company. This seems odd, consid...