Timestamp the tabs?
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‎04-13-2024 05:50 PM
A problem my microbrewer has with Toast is that the receipts and the back-of-house information shows no timestamps for when additional items are placed on a tab. Is it possible to do this on the user side? Is there a setting I can change?
A customer comes in and starts a tab with two pints. She comes back and orders two more. She comes back and orders one more. I need to see if she ordered these within a one hour window or over a six-hour period. At this time it is impossible. Anyone have advice?
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‎01-02-2025 11:29 AM
Can you provide additional detail on how to find the order detail by check by timestamp?
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‎01-02-2025 02:15 PM
Do you mean the Check audit history? You can find this by clicking "View Update History" in the "Order Details report"
Displaying additional details about an order - - Platform guide
Robert Anderson, Community Manager
Toast
Check out the new support page!
https://support.toasttab.com
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‎09-13-2024 01:37 PM
You can use ticket details report, https://www.toasttab.com/restaurants/admin/reports/home#kitchen-timing-table will show fired and fulfilled times (if you use KDS) but does not show the items themselves.
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‎09-13-2024 02:17 PM
The link didn't give me the info you indicated it might be it's just a gross summary at least as far as my system is giving me.
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