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Timestamp the tabs?

KDHILL
Soup I

A problem my microbrewer has with Toast is that the receipts and the back-of-house information shows no timestamps for when additional items are placed on a tab. Is it possible to do this on the user side? Is there a setting I can change?

A customer comes in and starts a tab with two pints. She comes back and orders two more. She comes back and orders one more. I need to see if she ordered these within a one hour window or over a six-hour period. At this time it is impossible. Anyone have advice?

13 REPLIES 13

Can you provide additional detail on how to find the order detail by check by timestamp?

Rob
Community Manager
Community Manager

Do you mean the Check audit history? You can find this by clicking "View Update History" in the "Order Details report"

Displaying additional details about an order - - Platform guide



Robert Anderson, Community Manager
Toast

You can use ticket details report, https://www.toasttab.com/restaurants/admin/reports/home#kitchen-timing-table will show fired and fulfilled times (if you use KDS) but does not show the items themselves. 

The link didn't give me the info you indicated it might be it's just a gross summary at least as far as my system is giving me.