We are a mid-sized bakery with four retail stores and many commercial customers. We have been using Toast POS for a year and now want to add On-Line Ordering to our system but are encountering a few challenges:
1) We'd like to only offer advance orders for goods - if we haven't already made something the customer can't possibly pick it up that day. It seems like the only way to do this is to set the Throttling Time to 12 hours or so - but then customers who place an order late in the day are told it won't be available until 12 business hours later (often the next afternoon, even though the product will be ready the next morning). The interface becomes very clunky and confusing to customers.
2) On-Line Orders fire to the 'kitchen' at the pick-up location. We need all orders to come to the main bakery and be consolidated into a production list there so our 'expediter' can then distribute to the appropriate store the next morning.
What is the best way to configure a system to only offer advance orders and then have them all come to a single kitchen?
3) We'd like to use standing orders for our commercial customers so that the advance orders will automatically generate, or at least be easily duplicated. It seems like the Catering & Events add-on offers some of this functionality, but we don't need the rest of the features in that package. Is there any way to do this in vanilla Toast?
