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Setting up 2 Expediter Screens

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Mmel
Soup I

‎10-04-2024 05:45 PM

We have a property that has two kitchens with 2 separate menus.  We would ideally like to have 2 expediter screens on the expo in each kitchen.  Currently we have to set up one as a prep station as we were told Toast can only have one expediter screen.  Since the prep station screen doesn't show when each prep station has completed the ticket it causes confusion when busy.   There must be properties running toast with multiple separate kitchens.  Any help or solutions would be appreciated. Expediter Screen 

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seanmsulli
Salad I
In response to au79teahouse

‎10-24-2024 04:36 PM

We have out 2 kitchen's expediter screens set up this way and it works. Just set the menu items for each kitchen to have the appropriate coursing. For example we have kitchen 1 entree set as the default course for that kitchen's menu and kitchen 2 entree set for the default coursing for that kitchens menu. The 2 issue to watch for is if a server changes one to the wrong course it will go to the wrong expediter screen but still goes to the correct prep screens.  The other potential issue is if you use automatic course pacing and put an item from each kitchen on one ticket, it will hold the item with the later course until the course before it is marked complete or until the expediter fires it manually.

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seanmsulli
Salad I
In response to judrija91

Tuesday - last edited Tuesday

There is a setting on the expediter screen where you set what tickets it sees. You can turn the online orders off there (I am not sure the online orders follow the coursing).

Edit, I just checked our settings and that's not it. Do you use a separate menu for online ordering? If so, make sure that's defaulting to the right course.

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