Tip Management reporting - Can the Daily tip management download report be changed to meet our needs

[EHansen]

Our managers only pay out Credit Card Tips and Cash and Credit Card Gratuity.  Can the download report in Tip Management show a total per employee to be paid out daily eliminating the cash tip they already received.   This would help our managers greatly from making errors uploading to the tip card pay outs.

Also, is there a way to set up a second job (level) for employees who work a large party that the tips are split between two employees while they are working as a server at the same time earning other tips.  The two jobs would be different while both earn tips.  Would love to speak with someone about thinking outside of the box to make this happen.

Elaine Hansen

813 425 6244

The Melting Pot Restaurants

[josh212]

For the parties there are two option s I have seen 

1. ring it under a banquet server and then distribute and split the tips from that server.

2.  Have one of the servers ring it under their numbers and when they go to do their shift review have the server ring in negative cash tips for half the tip and the other server add it to their cash tips

[EHansen]

Josh, this is not a way to fix the problem and we use the Tip Management program which flows into payroll.  Manually fixing numbers that are calculated on Sales will import incorrect information into payroll.  Tip Management will not allow us to send to payroll so payroll reports would be incorrect for year to date earnings.  

[Rob]

The article below has all of our tipping articles in one place to help you better create a tipping strategy. There are also links included to allow you to join a live class and get help from an expert.

Plan Your Tip Pooling Policy

[josh212]

https://doc.toasttab.com/doc/platformguide/platformCompletingShiftReview.html

@EHansen So the one server who has the check on their name needs to declare negative tips when they do the shift review. 

Server 1 has the check on their number tip is 200. When server 1 goes to do shift review they declare -100 cash tips (which will lower the tips going to payroll. Server 2 needs to add an additional 100 to their declare cash tips. 

This has been the way since the original Micros with indirect tips when you got cash and tipped out bussers and runners . The other way would be the banquet number and those get manually added as a separate line on payroll