Google Ordering - Promo Codes - Loyalty - Gift Cards

[JimmyD99]

So with Google Ordering you can't use Promo Codes. It doesn't appear that Gift Cards can be used either.  Anyone know if customers get Loyalty Points?  So with all these issues what is the benefit of GO?  

[JimmyD99]

@Rob  Any help with this?

[Rob]

Hey @JimmyD99 I reached out to my team to confirm an answer. Unfortunately, Loyalty does not work at this time. Some of the benefits of using Order with Google:

• Unlocks a new commission-free channel for more orders
• Get up and running easily and manage your orders in one place
• Offer a seamless ordering experience for guests and meet them where they are!

[JimmyD99]

What about Promo Codes? And how is this better than the previous system when it just took the customer to our Toast Online Ordering page?

[Rob]

Unfortunately, promo codes do not work at this time. Compared to the other method of ordering, restaurants can meet guests where they are! This means that placing an order requires fewer clicks, and there's no need to navigate to another website. Additionally, customers who are already logged into Google can easily use their saved payment method.