We are having trouble with the rewards accounts being automatically linked to credit cards on checks with multiple payments. If one person has a rewards account and the other does not, and they split the payment on the check, both cards are then conn...
Toast Management or Fellow Toast Users:Does Toast Guest Feedback have the ability push the comments and ratings to other social networks such as Yelp, Google Business Pages, Trip Advisor, Facebook or any other Social Networking Site that can auto pop...
If I have a guest that has lost or damaged their loyalty card, is there a way I can assign a new card to the existing account? Cant really find anything on the POS or in the back end.
HI TOASTERS!I have a unique situation that I was hoping you all might have some insight on. We are going to set up a catering event at a brewery. Part of our menu that we will serve that night is special since it will be for St. Patricks day. So I ne...
Sent first Text out today with SMS Beta. Was supposed to go to 335 people. Only went to 279. Pretty frustrated as I've already had two complaints from people saying they didn't get the offer. Anyone using it, have a similar situation or success wit...
Is anyone using the SMS marketing beta? I recently started using it and was wondering if there was a way to incorporate a promo code into the welcome text when a new subscriber joins. I think this would be a great addition.
I am a recent Toast user. We were using Square for just online ordering and marketing. We have an email list of over 7000 people. In square I could edit each individual entries data. I could fix typos and more. Can I do that in Toast? I sent my first...
Looking for help.Our restaurant has set up suggested tipping with percentages at 20%, 25%, 30%. When we print a receipt from the terminal, the receipt mirrors what we have set up. Unfortunately, both our handhelds reflect much lower percentages (3%...
Hello,Has anyone used the guest engagement tool, specifically the offers portion and found success? Would anyone be willing to share their experience with me on how it all works?Marc DunhamNASHBIRD, OKC
Hi- Today was our second day using Toast. Yesterday I learned I should mark orders complete in the orders hub. Today, we send two rounds of text messages to everyone. We have two Flex's and a KDS. The KDS is set to the fire computer. I would like one...
We're running a special for customers that place their Super Bowl orders in advance. I want to create a promo code to send to all our email and sms marketing subscribers. Is there a way to make a promo code that only works if the order is scheduled f...
Toast, You guys finally set up Loyalty where people can redeem for items. That's the good news. Bad news is there is no dollar amount attached to it. So for me, say I want to offer a Free Small Cheese Pizza as a Reward. Well the customer can pick as ...
Is anyone using any of the integration partners for loyalty? Any feedback would be great. Just looking for something more than what Toast offers.
I have no idea if I’m in the right spot but there seems to be no where else that I’ve gotten into that can help. I’m a past employee of a restaurant and I just want to see my W-2. That’s it. I’ve logged in before and looked at paystubs and even separ...
I would like to incentivize purchases of specific menu items with double points. Currently I don't see how I can award double points for a specific menu item. I might want to do this when I have an abundance of something that I'd like to move a littl...
