Sent first Text out today with SMS Beta. Was supposed to go to 335 people. Only went to 279. Pretty frustrated as I've already had two complaints from people saying they didn't get the offer. Anyone using it, have a similar situation or success wit...
Is anyone using the SMS marketing beta? I recently started using it and was wondering if there was a way to incorporate a promo code into the welcome text when a new subscriber joins. I think this would be a great addition.
I am a recent Toast user. We were using Square for just online ordering and marketing. We have an email list of over 7000 people. In square I could edit each individual entries data. I could fix typos and more. Can I do that in Toast? I sent my first...
Looking for help.Our restaurant has set up suggested tipping with percentages at 20%, 25%, 30%. When we print a receipt from the terminal, the receipt mirrors what we have set up. Unfortunately, both our handhelds reflect much lower percentages (3%...
Hello,Has anyone used the guest engagement tool, specifically the offers portion and found success? Would anyone be willing to share their experience with me on how it all works?Marc DunhamNASHBIRD, OKC
Hi- Today was our second day using Toast. Yesterday I learned I should mark orders complete in the orders hub. Today, we send two rounds of text messages to everyone. We have two Flex's and a KDS. The KDS is set to the fire computer. I would like one...
We're running a special for customers that place their Super Bowl orders in advance. I want to create a promo code to send to all our email and sms marketing subscribers. Is there a way to make a promo code that only works if the order is scheduled f...
Toast, You guys finally set up Loyalty where people can redeem for items. That's the good news. Bad news is there is no dollar amount attached to it. So for me, say I want to offer a Free Small Cheese Pizza as a Reward. Well the customer can pick as ...
Is anyone using any of the integration partners for loyalty? Any feedback would be great. Just looking for something more than what Toast offers.
I have no idea if I’m in the right spot but there seems to be no where else that I’ve gotten into that can help. I’m a past employee of a restaurant and I just want to see my W-2. That’s it. I’ve logged in before and looked at paystubs and even separ...
I would like to incentivize purchases of specific menu items with double points. Currently I don't see how I can award double points for a specific menu item. I might want to do this when I have an abundance of something that I'd like to move a littl...
What's the easiest way to see if a guest who used a one time promo every ordered again please?
I have updated my menu and cannot figure out how to get the updated menu on my website for customers to see. Help!
Hey all! We are in the process of building out our Loyalty Program on Toast and would like to do item-based redemptions. Like just about every restaurant out there who does item-based redemptions, we want to have multiple redemption tiers (e.g. 25 po...
Hi Toast Community, With Valentine's Day approaching, we'd all love to hear your best practices on how you prepare for one of the busiest reservation days of the year! Share your tips in the comments below You can also take advantage by skipping the...
