Online Ordering needs "no" option

[Chelye]

It would be nice if guests could select "no" for ingredients they don't want. Right now they either have to make a special request, or they can select the ingredients they do want, but our kitchen has to decipher what is missing in that case. 

[HearthpizzeriaB · Accepted solution]

I would recommend creating a modifier group for each menu item called "_______ NO" List each ingredient in the menu item, and then when the ticket prints you will have listed which ingredients the customer does not want. Here is a screen shot for one of our items as seen via online ordering.

[HearthpizzeriaB · Accepted solution]

I would recommend creating a modifier group for each menu item called "_______ NO" List each ingredient in the menu item, and then when the ticket prints you will have listed which ingredients the customer does not want. Here is a screen shot for one of our items as seen via online ordering.

[au79teahouse · Accepted solution]

Default modifiers come into play in this case. Make the ingredients that come with item as default modifiers. When customers does not want some of the ingredients, they can de-select the ingredients they don't want. On the kitchen ticket, it will show as "no" + ingredients.

Here is an article on Default Modifiers.
https://support.toasttab.com/en/article/Creating-Default-Modifiers

Default modifiers aren't foolproof. Some users will still place incorrect orders because they don't understand how the system works. The most straightforward approach would be the one suggested by @HearthpizzeriaB . It may not look as neat as default modifiers but it is much easier for customers to understand.