Toast Kiosk Update

[EvanBurningRice]

Hey Toast Community! 

We recently received an update on our self order kiosks and wanted to know if anyone is experiencing the same issues we're having. Here's what we're experiencing - 

• Screen glitching when switching menus 
• The "cart" is no longer updated as customers are adding menu items. Once the item is "added" then the cart updates
• Kiosks frequently switching to a blue screen that reads "This device is not setup" 

Our self order kiosks are on of the main ways our customers order and we had very few issues before this update. Any tips? Thanks! 

[Lakeside-Jack]

I've been getting the Blue Screen almost every day for last few days. Have to do a factory reset each time. This happened last summer after an update but a few days later Toast got it patched up. 

[EvanBurningRice]

We're still receiving the blue screen almost daily as well. Hopefully Toast gets this patched up soon. Have you found any temporary solutions or are you factory resetting every time? Thanks! 

[Rob]

@EvanBurningRice and @Lakeside-Jack Are you still receiving the blue screen?

[au79teahouse]

We also recently have the blue screen issue. Have to factory reset the kiosk daily. I was told to disable EloView which will temporarily fix the blue screen problem but customers may accidentally exit out toast app. Please advice if the issue has been fixed. Thank you