cancel
Showing results for 
Search instead for 
Did you mean: 
Guest Experience
Destination to discuss Mobile Dining Solutions, Email Marketing, Gift Cards, Loyalty and beyond.
cancel
Showing results for 
Search instead for 
Did you mean: 

Forum Posts

Rewards earned with cash payments

We have repeat customers who have signed up for the rewards program when using a card but will also use cash. How do we make sure they get credit for the cash purchase as well as a card purchase? I don't see any option on the POS. Thanks in advance.

Meal Deal Packages

I own a pizzeria, and we have a very extensive toppings menu. We want to run special deals at a discounted rate, such as two pizzas, a large salad and a 2-liter for a certain discounted price. I'm having trouble figuring out how to add this specialty...

Loyalty Redemption: Modifiers included?

Hey Toast Community ~My business just onboarded with the Toast Loyalty module and have noticed a loophole when customer's redeem rewards through our Loyalty Program.Our Loyalty Program is currently set to Free Item redemption, and we noticed upon cho...

"Is This A Gift" option online ordering

Is there an option for "is this a gift"  on online ordering. We are a market and do online delivery of pies and was wondering if there is a way to select Gift and message for the gift recipient other than a modifier workaround?

QR Code Menu Generator

I'll preface this post by saying I know Toast has an option within their settings to create a QR  code for customers to order through their phone, but this is a different option request. Since my bars are both 48 licensed establishments (No onsite ki...

Toast Tables

I have two questions and was wondering if anyone knew if these features are possible on toast tables 1. Is there any way to remove the guest's ability to choose which service area/ room they want to sit in. It is really annoying on a busy night or wh...

Integrations with New Toast Experience

Hello Everyone!Has anyone noticed issues with integrations since the new Toast Experience went live October 11th? All of our Grubhub orders are cancelling before we even know an order existed. I have spoken with Toast and Grubhub and both claim it is...

Split Checks

How do you SPLIT 2 of the same item on separate checks?ex. Entered 2 - Burgers with lettuce and ketchup and fired to KDS.Customer when paying wants it on 2 separate checks.  

Loyalty

Do you know when Toast will allow multiple loyalty accounts on the same table number? If there are multiple checks on the same table, Toast will only allow one loyalty account. 

How to Manage Off-Premise Orders with Orders Hub

With Toast’s Orders Hub, managing off-premise orders has never been easier! Now you can handle takeout, delivery, and curbside orders all in one place — it's like a toast to your operational efficiency! In this post, we will explore the key features ...

Rob | Community Manager
  • 335
  • 4
  • |
  • 3

Tap to Pay - Payment Terminal Auto-Pay

Hey all.If you have a tap-to-pay setup and you open payment terminal it's very dangerous.  We run a bar and use payment terminal to access multiple tabs throughout the night.  Guests will approach the bar and put their card on the card reader before ...