I was skeptical when we first introduced QR code ordering. I thought guests wanted a personal touch from servers, not another digital interaction—but curiosity won out.We cautiously tested it by having servers warmly greet guests, take their initial ...
Hello,I am in the Mediterranean catering and restaurant business in Austin, Texas. Last month we changed our POS system from Clover to Toast. Everything is going well now and we are getting a lot of orders from the Toast By Local app.I would also lik...
I manage 3 locations and our service model primarily uses tabs and we have set Toast to preauth for $.01. We constantly get calls back from customers about there being multiple charges on their bank statements. We try and explain to them that these a...
is there a way to have a promo code that does, in human terms, if you dine in and have a minimum say 25 $ purchase, that you can buy gift card(s) for 15% off ? How could this be set up ?
Hello I have visited several restaurants where when you use a gift card and have a remaining balance the customer will still be prompted to tip on the original balance. Is this possible in toast? I visited another restaurant using toast my bill was $...
I would like to be able to show the guest their itemized receipt and be able to interact with it at the payment level. Is it possible to make the itemized receipt page (Image 2) interactive? Or can you have the itemized receipt populate in (Image 3...
Is there an easy way to transfer all the emails I collected from users who wanted to join our loyalty program prior to launching toasts loyalty program?
I am a new user in New Braunfels, Tx. and would love to visit a retail establishment and learn more about Toast POS system, such as Cash reports, inventory, etc.. Any one-on-one help would be greatly appreciated!!
Subject says it all - I'd like to make my receipt after a credit card charge a little smaller by removing the items off the receipt, is this even possible?
I have had several customers ask if they still get their points when using cash. I have looked and I have no clue. Does anyone know? We do type in their phone number, but it doesn't tell us if the points were added or not.
Hi everyone! We have a Mug Club membership and have cards produced each year, however the cards do not swipe or even function and are more of a form of ID. Does anyone know if there is a customizable card out there with a mag strip compatible with to...
Does starting a tab (as opposed to closing check upon order) lead to more sales and higher tip percentages? Is there a way to generate a report in Toast to track this information?
We're an enterprise customer with locations across multiple time zones. If I create a time-based menu or a time-based price, whatever I use for the times are applicable in that form across all time zones. Example, an item's price shifts between 3p ...
Can gift cards function when toast is offline?
Ok guys, What am I missing here???Server asks customer, Are you part of our loyalty program?Customer Says no. but would like to be. Server says all we need to sign you up is a phone number.Customer gives phone number.... WHATS THE NEXT STEP??? Ho...
How can I adjust the suggestive tipping $ amount to go off of check amount including discounts rather than before discounts?
