We would like to have different Suggested Tip Percentages for Take Out/Online Orders than Dine In Orders. We have the suggested tip percentages of 20%, 22%, and 25% and these amounts are great for dining in, but are a bit high for Take Out orders. ...
We've been having issues with our kiosks. Recently they have updated to a newer version thats more user friendly. But we have scheduled menus and they do not switch over at their designated times, unless we manually exit out of the Kiosks and go back...
We are looking for a way that customers can create an on-line account and put money on there to use as payment for orders. We have a small in-house cafe with not a lot of outside sales unless guests come to our building. Most people will order thro...
We have 3 locations and customers are constantly ordering to the wrong location by pressing the wrong button. Is there a feature that states once you hit a location it then prompts you… “Are you sure you want to order to XYZ location? Yes or No?”
Hello, The following is our Online ordering site.https://order.toasttab.com/online/ajs-deli1-789-ne-5th-stWe would like to be able to add our Phone number and have it show up clearly on the home page.How can we turn that on or add itThanks for the h...
Are you using Toast Websites, yet? If you're not yet, no sweat. You can build a customizable website designed for your restaurant in minutes and update it in seconds. It makes it easy for your restaurant to get discovered and build guest trust, helpi...
We are a private RV and Park Model resort which offers delivery from our on property restaurant to guest sites. We use our own delivery drivers and do not deliver outside of the resort. I have turned off tipping, auto tip and even set the tip to 0%. ...
I've got a short stack of physical gift cards that have been determined to be connected to a Loyalty account. The first one has a hefty amount of activity on it. Is there any way to find out who the card belongs to? We use phone numbers for sign-up b...
Looking at utilizing offer codes. I see that you can make offers available for a set length of time, certain days/times, or just a single use. Are there any other parameters that can be utilized for a code's availability? Codes that can be more targe...
Are there any plans to create a referral system like credit card referral links? Each Loyalty Member has their own referral link (which can be turned into a QR code) to share. The restaurant would then control the rewards for grantor and grantee. ...
I have noticed a glitch with scheduled deliveries submitted via order with google. a few instances a customer had placed a scheduled delivery. For example, customer requested 12:15 delivery, the ticket comes into our store with a due time of 12:15, i...
Hello, we are looking at starting to use email marketing. In order to collect more emails I was goin to change the loyalty sign up from the current phone number sign up to an email sign up. My question is if I changed to email sign up will my custome...
Does anybody know if Toast has this capability?Thanks!
Anyone else not able to view their customer case updates on their phone (Android)? I posted this issue to customer care and they told me to use a PC and not my phone. Makes no sense why an android based company has a platform that is not compati...
How do I change my Loyalty program from email to phone number for my customers?
