Hey everyone. We have a few chains of restaurants (around 30), all using Toast.We plan to promote our own custom guest feedback survey (not the generic one Toast has). Our challenge: we want to give an award/discount to the guest for filling out the ...
Hi We are trying to drive more loyalty sign-ups.is there a way or a report I can generate that shows Who signed the customer for the loyalty account, online, kiosk, cashier name, etc Where was the sign-up done, POS, online link, kiosk, online orderi...
I have just started looking into Toast Mobile Order and Pay. We are a full service restaurant that may dedicate a small area (the kitchen counter during lunch for example) to utilize MO&P instead of an assigned server. Question is regarding tips. ...
I manage 3 locations and our service model primarily uses tabs and we have set Toast to preauth for $.01. We constantly get calls back from customers about there being multiple charges on their bank statements. We try and explain to them that these a...
I would like to be able to show the guest their itemized receipt and be able to interact with it at the payment level. Is it possible to make the itemized receipt page (Image 2) interactive? Or can you have the itemized receipt populate in (Image 3...
Subject says it all - I'd like to make my receipt after a credit card charge a little smaller by removing the items off the receipt, is this even possible?
Does starting a tab (as opposed to closing check upon order) lead to more sales and higher tip percentages? Is there a way to generate a report in Toast to track this information?
We're an enterprise customer with locations across multiple time zones. If I create a time-based menu or a time-based price, whatever I use for the times are applicable in that form across all time zones. Example, an item's price shifts between 3p ...
Hi, we have 4 station, 3 station been automatically update to android 12 and 1 station still with android 9. we have an issue after update to android 12 the pos become so lagg or slow compare with android 9. is there anyway i can downgrade android 12...
Hi there, Trying to rack my brains around something. A client I've just signed utilises individual QR codes for each table to direct to guest Ordering & Payment. This of course creates a cost issue when printing any table assets, as each QR code is d...
Why are we not able to use the exisiting customers cell numbers, within our database, used for the rewards program to send SMS messages? If its a consent issue, why not allow us to send them an initial SMS message and they can decide to opt out if th...
I am writing to inquire about the possibility of issuing Toast cash or a specific discount code to an individual customer. For instance, if there was an error with a customer's order, we would like to send them a personalized email with a code or som...
Does anyone know of a method to print receipts/coupons to guests when someone buys them a drink to use at a later date? Receipts will say something like: "Someone bought you a drink", and receipt will have specific drinks listed there. This would wor...
We have been using Toast Tables for about 4 months now, and I'm wondering if (other than adding multiple service periods) there is a way to customize turn times. For example when we used to use Resy we could customize each table to the turn times we ...
Receipt is printing every time even when No Receipt is selected. How do I stop it?
