We are experiencing an issue where the Toast API is off from the Portal when comparing net sales within individual locations in categories like say 'Food' or 'Wine in the 'last week' period. The net sales data differs by a few dollars and up but it'...
For the Christmas season, I need to combine my 4 separate dining areas (rooms) in my restaurant into one area (room) for Reservations I can not find anywhere how to do this.I can be emailed at wade@toms-town.com Thank you wade
How can I resolve this issue? I've filled in all the required information according to the steps, but it's been two weeks and I'm still stuck in this situation. Customer service just gives me perfunctory responses.
Community,We're a new restaurant startup located in a very busy brewery tap-room and we're having problems with mobile order and pay orders. We have guests placing orders by mobile order and pay QR codes at their tables and using text message notific...
I’m not really sure where to leave feature requests or if the right person will see this, but I have two requests for features that I would love to see happen, that I’ve had on previous POS that worked great for me! (I also don’t know if these are al...
We would like to have the option to remove the receipt screen from the customer-facing display. 1 out of 100 asks for one, so in the rare case, we can always reprint (or re-send) a receipt. That's the first reason for the request. The second is that...
Is it possible to create different receipts (different headers and footers) for different revenue centers? And, if so, How?A General Manager wants to rebrand one revenue center and wants the receipts to reflect the rebranded name, while keeping the ...
We are having an issue with preauths. We have it set to $10 preauth. The servers have been told to take the customers card prior to adding items to a check.Despite ensuring that the server is following that order, we are still getting calls from cust...
We are a newer client to toast and at first we were basically promised the world and now we have come to find out that customer service is basically zero. We are currently having MAJOR issues with our loyalty program and not being able to access our ...
I turned on a setting to show QR code for feedback on printed receipts, but they are not printing on the receipts. anyone have this QR code printing on receipts? I also noticed when a guest scans a QR code to leave feedback I don't get a notification...
Does anyone know of a method to print receipts/coupons to guests when someone buys them a drink to use at a later date? Receipts will say something like: "Someone bought you a drink", and receipt will have specific drinks listed there. This would wor...
Hi!! I'm looking for any advice on how to cleanup guest receipts. I'm working on re-doing a menu that was set up for a pizza restaurant. As you can imagine, the orders frequently get mod-heavy.The issue I'm running into is as follows :Imagine that we...
Hello,I just started using Toast Tables for reservations but I am having issues to create reservations within a timeline of 2hs. I alread setup the system to allow reservations within 0 hours but it still not working. When I try to make a reservation...
I am about to switch to Toast and was hoping to continue to use my Brother QL-710W label/barcode printer. It looks like the label size is supported by Toast when I go to test print a product label. I've been trying to buy a Zebra ZSB but I have just ...
