08-15-2026 02:11 PM
There were configurations that worked fine for my restaurant. For example when I placed a takeout order it would let us override the option to put a phone number to an order. Like if it's a customer that walks up to the counter to place their take out order, we used the take out option but did not need a phone number. NOW we HAVE to put a phone number or name that associated with an account.
08-15-2026 05:28 PM
Can you tell us which version you are on? I am still able hit done on the phone number screen to not enter a number.
08-15-2026 07:50 PM
Currently on Version 2.114
I called and they said there was a update rolled out this week for my restaurant.
08-15-2026 11:54 PM
Uh-oh. Hoping Toast will fix the issue before pushing the new update out to more businesses.
08-16-2026 03:04 PM
I got the same update, I used to hit "To Go" as an option when a customer walked in, and could skip the name/phone number, but now I can't anymore.