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Where will we go?

adamj
Community Ambassador

A Cornell perspective for the future of restaurants

https://business.cornell.edu/hub/2024/04/26/the-future-of-restaurants/

2 REPLIES 2

Rob
Community Manager
Community Manager

Thanks for sharing! 
The article seems to discuss the evolving role of technology and AI in the restaurant industry, emphasizing the need for balance between tech-driven efficiency and human connection. It highlights some challenges, the impact of AI on hiring, and the importance of community-building in restaurants. However, this is just what I took away from it.
I'm interested in what you thought about it!



Robert Anderson, Community Manager
Toast

adamj
Community Ambassador

Thank Rob!

It is a critical balance between technological innovation and human connection. Key takeaways include the importance of community and team-building [by intention] and only the strategic use of technology to improve operations, while maintaining the personal touch that guests value. Ultimately, the future success of restaurants will depend on their ability to use technology to support as a tool, rather than replace, essential human elements that make our dining experiences special. 

....But that's just me.