July 2026 Product Updates- US

[jenni]

Hi Community!

Here's the latest and greatest from Toast, including Retail POS Mode, smarter kitchen tools, and more ⬇️

Included for all: 

• Centralized Notification Log: Stay organized and track all your email, push, and in-app alerts in one place with the new centralized Notification Log—[learn more].
• Retail POS Mode: Speed up checkout for grab-and-go and packaged items with Retail POS Mode, now available directly on your POS homepage—[learn more].

What’s new with Toast IQ:

• Toast IQ: Streamline kitchen configurations, troubleshoot station routing, and manage KDS devices directly from Toast IQ—[learn more].

Get line-down-the-block busy: 

• Smart Offers (Beta): Create data-driven promotions automatically tailored to your menu performance and sales trends using Smart Offers (Beta)—[learn more].

Front- and back-of-house operations: 

• Kitchen Data for API: Build custom dashboards and analyze station fulfillment times with new API access to Kitchen Data—[learn more].
• Toast KDS (Start Queue & Load Balancing): Improve kitchen throughput and balance peak order volume across stations with new Start Queue and Load Balancing features on Toast KDS—[learn more].

Improve the guest experience: 

• Toast Self-Ordering Kiosk Accessibility: Offer an inclusive guest experience with screen reader and tactile navigation hardware support on Toast Self-Ordering Kiosk—[learn more].

Have questions? Need help fast? Visit the Support Center to resolve issues and access case tracking and troubleshooting resources, all in one place.

[Rob]

Thank you for your message! I believe this issue is addressed in an update. Upgrading to version 1.79 or higher should resolve it. Could you please let me know which version you’re currently using?

[rich_ethos]

Well, I assumed that my iPhone would update apps on its own, which it hadn't. After updating the Toast Now app to version 1.79, it does indeed show modifiers to 86 (or un-86). 

I'll pass on to our locations to update their app.

[JeremiahW53]

 this is the message I just received , seems like some gaslighting going on by toast. I have been doing this since July of last year when I joined.

[NelsosViper]

Sounds about right for them. I've been asking for a larger tablet, not these phone sized ones to take and process orders. I'm beginning to believe they don't ever go into the field and actually talk to us that use the system. I'd challenge the. To use the current handheld and take orders Ina a fast paced drive thru in the Texas heat. Also recently, random orders go on hold and aren't able to be ticked off the KDS and stay there all day and night into the following day. They've been gaslighting me for 2 weeks on it. I send videos and pictures and no resolution.  They think they fix it but it just times out in a couple days and resolves itself.  Meanwhile it takes up screen space.

[JeremiahW53]

that’s disappointing, and yes a larger held held would be awesome .

i can’t believe they took the modifier out of stock option away. A total nightmare!