Hey everyone! Here's a breakdown of the latest features, beta programs, and operational changes rolled out to Toast this month:
Early Access & Betas
- Table Service Pro (Beta): Voice order entry, menu prompt and upsell assistance, and automated ticket error alerts on the POS. Sign up here >>
- Toast Books Waitlist: Early access waitlist open for Toast's upcoming native bookkeeping tool. Sign up here >>
- Restaurant Research Hub: Paid product research program offering gift cards for giving feedback on new features. Join the Restaurant Research Hub >>
- Toast IQ Early Access: Beta access program to test upcoming AI features before they officially release. Unlock early access >>
AI & Staff Operations
- Toast IQ for Tips Manager: In-product AI guide to help navigate tip-pooling configurations, troubleshoot setups, and explain distribution math.
- Team Overview Upgrade: Added a Team Performance tile to track productivity trends and manage employee contests.
Back Office & Delivery
- Direct Delivery Refunds: Submit Toast Delivery Services (TDS) refund requests directly inside Toast Web. Learn more >>
- Provider Refunds Log: Centralized, read-only log in Toast Web to track delivery provider refund decisions and amounts. Learn more >>
- Menu Builder Retirement: Menu Builder landing page is retiring; all menu management moves to Menu Manager. Learn more >>
- Third-Party Modifier Pricing: Sync modifier price increases with item price increases on third-party ordering platforms. Try it out >>
Guest Experience & App Updates
- Branded App Reservations: Guests can now book Toast Tables reservations directly inside your Branded Mobile App. Learn more >>
- Branded App Analytics: Centralized dashboard tracking app sales, guest engagement, and push notification impact. Learn more >>
- POS Takeout SMS Alerts: Trigger "Order Ready" text messages for POS-created takeout and curbside orders from Orders Hub or Payment Terminal. Learn more >>
- Online Ordering Calorie Counts: Item and modifier calorie counts now auto-display on Online Ordering. Learn more >>
Please share your feedback and questions in the comments! 👇
