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Adding a delay to the Partner Groups (UberEats, etc)

I know how to add a delay to my online ordering and our deliveries, but I can't figure out how to add a time delay to the Partners. We do not have a tablet from the partners, only the POS. When I spoke with the partners, they told me to speak with Toast, and Toast tells me to speak with the partners. The integration does not seem to allow a time delay for the partners.

1 REPLY 1

Rob
Community Manager
Community Manager

Thanks for reaching out to the community! Assuming you're speaking about snoozing orders, you can do this, but based on what I can find, if everything is set up in Toast correctly and still not working, you would need to contact the specific integrations for troubleshooting. The article below details who to contact for what issues and more! 

Manage Third-Party Availability Through the Snooze Feature and the On/Off Function



Robert Anderson, Community Manager
Toast