So my restaurant was open 1/3 and 1/4. I received a deposit on 1/6 for $6.95 missing the actual deposits for sales on 1/3 and 1/4. I called on 1/6/25 and they stated that it was sent on their end and to check with the bank as it was on the banks end....
Good morning! I have been told that our employees can clock in/out via the Toast app. However, I have not been able to locate/verify this action. I have only used the KDS/POS hand held for this. Can any one give insight? Thanks R,Shawn
Hello,I am having trouble setting up my discount promos. We are adding a combo to where if you spend a certain amount or get a regular menu item, you can add on an ice cream for X amount. I have set it up to discount the ice cream added on to the ord...
Here by customer request – Toast Learning Design and Customer Training have partnered to develop a solution that enables restaurant employees to practice using the POS without access to Toast Web or the physical POS! Users can now access hands-on tu...
Is there a way to have menu items sync with my lead forms? The toast chat support keeps explaining to me how to do it, but the features they explain do not work, I still only have date/time and anything I manually add to the lead form based on the li...
is there a way that when a customer calls for a delivery, we enter the address and then google figures out the fee that is charged in my delivery settings? connect google maps and my pos insentially? i have my staff use their phone for mileage cur...
I entered and approved employee TAFW / PTO. They didn't get paid for it.I suspect it has something to do with the year cross-over and I'm concerned that there is a Toast Payroll bug or defect.I'm posting here for input because the Toast Payroll Suppo...
Hello!Has anyone using Text To Pay had success with having the orders route directly to the kitchen (KDS & Printer) once the customer has paid? When we joined Toast earlier this year in January, Text To Pay was promoted as an alternative to taking pa...
Here's an issue that Toast Customer Care is having trouble with, so I wanted to see if anyone else is using Toast gift cards. We were successfully issuing cards and scanning them for payment using the barcode scanner and the QR codes on the cards. Th...
We recently installed an Epson TM-L90 label printer to use for labeling our drinks. We chose the 1.5x3 small vertical label size, however it looks like the printing area is misaligned. There is a huge amount of space on the left of the label, and the...
We are long term Toast users/fans and are expanding our flagship location. In this expansion, we will have a second bar.I am looking for what others are doing? I wish it was possible to route kds prep stations by either (a) the terminal or (b) job...
Hi there, I am interested in adding a Toast Kitchen Printer TKP300 (the impact printers using the ink ribbons), specifically because I want the loud sound of printing to alert our kitchen staff that an order on the hot line needs servicing. Can someo...
Is there a way for my FOH team to edit the seat number on an item that has been sent without giving them permission to edit any other modifications post send? It seems like the seat number is grouped in with all other item modifications which is frus...
Update: I looked up total gift cards we sold in 2025, it was $1,050. For the year I've paid Toast 50*12 = $600I've already lost more than 50% of my liabiity to toast. I'm not seeing the benefit and already in loss TBH!. Just curious what everyone i ...
To handle a reward system limited to only 3 items while satisfying high-point customers. Restaurant business (Pizza Place, etc.) wants to make our loyalty customers happy and wants to add 7 more items. How can we add and make a marketing for our loya...
