New to Toast catering, but we have had several issues already! The catering sometimes shows up on POS and sometimes doesn’t. We had one with a service charge (service charge for caterer) that did not show up either. It was assigned to a generic to go...
We have a fast paced bar with only one cash drawer. Do any other locations use a "community" POS number for 2-3 employees to use rather than using their own to take orders? They would still clock in and get paid on their own number, but rather than...
Hi, I am trying to see if there is a way the floor manager can see what customer checks have been printed by servers already. Our restaurant is large and occasionally a server will carry the paid check with them, so you don't want to drop another c...
Hello,If I want to add an additional label printer to print the exact information as the first label printer, am I able to link off the first printer using a splitter or do I need to run an additional home run from my office 50’ away?thank you.
Hello! Does anyone have any advice on programming a percent based kitchen service fee to all checks that will not be added as sales and will be easily identified on the server checkouts to take out of their gratuities. Below is what I have figured ou...
what's the best type of marketing for a small Mexican restaurant?
We recently had an issue where we closed out a servers shift review and put the cash she owed into one of the drawers. For various reasons we then had to undo the shift review. The next day, the drawer was showing that it was under. After spending a ...
Hi all, Thank you for all of your help over the last few weeks. Ran across another question we can not find. I was wondering if there is a report to show each individual menu item sold and during the hour/time in which it was sold? I can go ticket...
Toast has a lot of options that we are using to incorporate technology into our many locations; order and pay, online ordering, and kiosks. However we have run into some very troublesome issues that I am hoping there is a work around.1. Mobile & Pay ...
We run a unique operation where tabs are typically started before the guest is seated at a table. While using the Toast Go 2, we do not have the option to transfer the check to a table. You can complete this task on the terminal. Is there a setting w...
So we are having an issue with online orders and the tips disappearing. When the guest picks up the order, and the team member goes to close the check out, they try to transfer the check to their account, but Toast won't let them. It gives an error...
We have been with TOAST for fifteen years (15) months, and it has been a nightmare. Whenever we request an update to our menu to update prices, menu additions, change a category, they screwed up our menu or the agent put us on hold or disconnect the ...
We have had a few orders where someone has ordered 1 candy bar for $1.79 or couple of cookies totalling less than $5. How can we stop folks from ordering such small orders. We basially lose money on these order not to mention the waste of time and ga...
Is it possible to add the table number on the label printer ticket for dine-in orders?I have an Epson L-90 printer for printing drink label. The tickets only display the ticket number, guest name, and order. For dine-in orders, it's difficult to loca...
For the past several months, one of our printers randomly decides to skip printing essential modifiers for our sushi menu items. This is extremely frustrating as the remaining printers print everything fine. A workstation printer by the KDS (as well ...
