Hi - I have a retail section of the restaurant which includes a butcher case. The prices of the meats in the case are subject to different pricing. What would others recommend for how to price this? Open Price? If I did that, then I would need to...
Would love to see on our KDS for our pizzeria to show when a driver is assigned to the order instead of me going to orderhub and checking. It would be nice to see it right below the order number once its been assigned and shows a pick up time? Thi...
We are long term Toast users/fans and are expanding our flagship location. In this expansion, we will have a second bar.I am looking for what others are doing? I wish it was possible to route kds prep stations by either (a) the terminal or (b) job...
I have a food trailer next to my brick and mortar. I have the Ethernet and all that it takes to respond to the main system. I want to run the trailer off my existing system and print, take credit cards from the station I have in the trailer. What’s m...
Is Toast looking at adding the ability to preauthorize credit cards using the chip rather than the magnetic strip? Since it currently only uses the magnetic strip, I feel it puts us at a disadvantage if a customer initiates a chargeback on a preauth...
We've recently started having issue with our handhelds randomly dropping their WIFI connection during service. I haven't been able to isolate it down to a specific one. Toast ran diagnostics on out router and said things looked fine on their end. W...
Hi All, Is there a way to reset the printers to print both Kitchen and Guest receipts? A number of our printers are just printing one or the other
Has anyone seen an increase in in-disputable chargebacks? We are getting wrecked by these currently with one or two a week. I always submit a signed physical receipt and still lose the dispute. Ideas?
I am looking for someone to help guide us through creating a solid website for our operations in Toast. Do you know of anyone. Cheers!! Rich 303-881-7057
Hello, we sometimes have a decent number of employees who forget to clock-out and therefore are auto-clocked out at 5am by the system. This is easy to see in the labor reports, however, a manager must manually check every day and action this. ...
Hey all!We are currently running 4 handhelds in addition to our 5 POS. We have a relatively large space, and our handhelds are constantly going offline, to the point that we cant use them. We have taken to assigning one handheld to each room and leav...
Hello,I am new to this on paying tips on checks... I need advise and help! We calulate the tip out to bussers and runners from the net sales from each server. Then I take the amount and split it based on who was working for that day. Does anyone kn...
Hey all!Looking for a quick answer on this. I am trying to set default modifiers for food items by overriding the default modifier section for each modifier group. Each modifier has different pricing (i.e bacon costs X, turkey costs Y, and crab dip c...
Scenario: Customer pays with credit card, but only writes the net charge (including tip) amount on the receipt. Is there a way to enter the net charge and the system auto-calculate the tip amount?
we get daily reports for total sales and details via email. BUT IT WOULD BE NICE, IF WE GET REPORTS WITH TOTAL AMOUNT OF CREDIT CARDS $$ AND CASH $$$.SO, IT EASY TO COUNT DRAWER DAILY.
