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Restaurant Operations
Destination to discuss Menu Building, Kiosk, Toast Go Handheld, Kitchen Display System and beyond.
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New POS category Layout options

Is it possible to be able to have different menu category options.  Such as having the categories vertical and the menu items horizontal?  This would make the screen cleaner looking when doing modifications.Also, we like the dark mode but the colors ...

Resolved! Catering Online Ordering Notifications

Hello Toasters!We are finalizing the setup of our catering program with the next step being to go live with catering online ordering to allow guests to order themselves. One of our concerns is how to ensure the team gets notification for an order as ...

Blocking guests from OAP

If a guest leaves without paying their tab and the pre-authorized credit card declines, I would like to block that guest from ordering at Order and Pay in the future.  Is there a way to block or "mark" guests by name, phone number and/or email addres...

Resolved! Buyer Beware on New Equipment

Just wanted to share an unfortunate experience. We were very excited to purchase a new barcode scanners. This was a first for our restaurant but we thought this Barcode Scanner was ultimately going to be a huge help for our teams.  Before purchasing,...

Items at Prep Stations

Hi Toast Users!When sending Food Items to kitchen prep stations, we want full tickets to print at a station IF that station has an item on the ticket.  For clarity, if the Grill Station makes all my steaks and my Appy Station makes all appetizers, if...

Resolved! online order button

We recently added toast online ordering.  I received an e-mail with instructions on adding the toast online order button to my webpage and facebook page as well as adding the download toast local app icon.  I can't seem to accomplish either of these ...

Production items keep coming back

Hi, we use production items for the restaurant so the line knows how many portions for specific items are needed. We also execute caterings so we have a menu and separate items set up for Catering. When we first set toast up we had help and productio...

Selling tickets

I operate a movie and music venue and need to be able to sell tickets both online and in person.  Wondering if Toast can do that?   Would be similar to selling merch, with inventory being tracked.

Resolved! Bulk Inventory Values

Hello! Mostly posting this with hope its on toasts list of future features but id love to be able to attach an inventory value to an entire menu or sub menu. I sometimes operate with limited pizza dough and instead of setting inventories to each indi...

Resolved! job permissions

I have a few employees whom I have added Job Permissions, (was a server added cook) but when they log in they aren't able to select the cook option. I have deselected it and reselected it and nothing is working. Ideas?

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