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Do people think some form of text when systems are down would be useful?

ashokr
Community Ambassador

Today was weird. Somehow, all POS systems were showing offline. When i headed back to the restaurant, noticed the power to Meraki was pulled back. This was so weird. Resulted in chaos: online orders backed up, the restaurant also got busy, and couldn't take orders on ToastTOGO.

Once I identified, things started flowing after a few minutes. Some Uber orders were duplicate orders with different confirmations, and the driver insisted they needed them both 🙂

I really think a way to get notified when operations are down would be a really nice feature. So we can jump ahead of time once this is noticed in the backend. 

- Ashok Raj
Toast Community Ambassador
1 REPLY 1

rcmck
Dessert II

Good idea, they did recently add the device hub, good chance something like that might already be planned. Even just a push notification from the toast now app would be nice.