Toast Community

ashokr

I got this email today and enabled it right away. I haven't set up any promo yet. However, I'm still struggling to see the QR code in the print. Has anyone else tried it?Under Takeout and Deliveries.

ashokr

Has anyone else been experiencing this issue lately?We’ve had multiple cases where a customer orders through Toast Online Ordering with Uber Direct delivery, pays in full (including the delivery fee and tip), and the Uber driver picks up the food — o...

ashokr

Today was weird. Somehow, all POS systems were showing offline. When i headed back to the restaurant, noticed the power to Meraki was pulled back. This was so weird. Resulted in chaos: online orders backed up, the restaurant also got busy, and couldn...

ashokr · 10-10-2025

Hiits little over two years and I’ve had my first one die just little over a year. But somehow they were able to replace my device. The second unit has failed to read cards after 2 years. I ordered a replacement kit for the card reader after diagnost...

ashokr · 10-04-2025

Frequently I had to do some sales analysis to predict what my current sales average was for a certain day, quickly find my weekly sales for this week etc. I sort of hate UI and going to each field to set date ranges etc. So 90's So I actually ended ...

ashokr

Even support folks don't know the existence of this feature. And strangely, it arrived in my mail just yesterday. The left hand doesn't seem to know what the right hand is doing, apparently 

ashokr

Thank you!

ashokr

Excellent idea! I want this feedback to be available in the POS. It’s really painful to call support, initiate a refund, and follow through with that. Perhaps the POS can automatically open a ticket, but it should be trackable and updatable directly ...

ashokr

Hi Jenny and Robi have a ton of feedback for the AI interface mostly based on how I built my own home grown version. But the easiest to respond and provide is through the AI agent itself rather than going to a website, email or customer support ticke...

ashokr

Read THIS .. I've had this happen to us three times. When it happens, we remake the food and deliver it to the customer. The driver receives a free dinner, a tip, and is unsure who gets to keep the delivery charge.There is absolutely no ownership fro...

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Using the new Drive direct sales feature?

Uber Direct Drivers Canceling After Pickup — Who Owns the Refund Responsibility?

Do people think some form of text when systems are down would be useful?

Reliability of card readers in toast Togo

New ToastIQ in backoffice and also in ToastNow App!

Re: Using the new Drive direct sales feature?

Re: Using the new Drive direct sales feature?

Re: Uber Direct Drivers Canceling After Pickup — Who Owns the Refund Responsibility?

Re: Announcing Toast IQ: Your New Superpower

Re: Door Dash Drive vs. Uber Direct- What are your thoughts?