Toast Community

ashokr

We often run into this when there is a large party and they all want to pay separately. Say we split into 5 checks.Typically we handle this at the end during payment and split them accordingly. Is it possible to basically do that at the time of takin...

ashokr

When there is a large party and we add auto-gratuity there is some confusion when presenting the check to the customer. There are two problems. Customer needs to be told that there is auto-gratuity added so they don't add additional tips accidently.W...

ashokr · 03-04-2025

I recently opened up loyalty points, but something really bizarre happened.I got an email that maybe one account is suspicious. It made 400+ points in one day, strangely different tables, different customers and all see points going to a single accou...

ashokr · 03-04-2025

When I open issues, I see an email like this. Did we fix it? 13589507It would be soo helpful if it can include at least a meaningful subject line? Having to open and see what the issue is for each email is just painful.

ashokr · 02-25-2025

I'm thinking about signing on to T-mobile rewards network. I also have recently activated the loyalty points with Toast.I hope there is a way that customers won't get points and get the dining rewards at the same time  Love to hear more about it

ashokr

True, we use digital receipts. We only print if the customer asks for it. We also heavily use the "Toast Now" app for checking things out, and showing it explicitly would make this very easy to read from an operations perspective.

ashokr

Looks like the AI front end was able to find it, I haven't tested this, but will try out tomorrow when we are open. Yes, you can take orders as split checks directly on your Toast tablet for large parties. Here's how:On any check, select the Split b...

ashokr

The check numbers can be distinct numbers as they are now.. for e.g Check 29 is the first, and it could be Check 40 is the 2nd etc.. As long as they are all linked to that table, or choosing a check gives all the related checks is nice (which I think...

ashokr · 04-02-2025

Can't figure how to edit my previous response 3. Sometimes we combine tables to-gether. So if they see more than one QR code, but the waiter initially started with just one table for the combined order, when customer opens another ticket it would be...

ashokr · 04-02-2025

Interesting. Do you know if the customer can add only after a ticket is open? Here are some constraints for us, we didn't add the QR code for that specific reason.We want the waiter to open the order, if they scan before any order was created, we wan...

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Is there a way to take multiple orders from the same table instead of splitting at time of payment?

Reading Auto Gratuity isn't explicit

Discrepency in loyalty points

Could issue status reporting be slightly improved?

Anyone have experience signing on to T-mobile Rewards network?

Re: Reading Auto Gratuity isn't explicit

Re: Is there a way to take multiple orders from the same table instead of splitting at time of payme

Re: Is there a way to take multiple orders from the same table instead of splitting at time of payme

Re: I Can’t Believe That Worked: QR Codes AFTER Server Interaction

Re: I Can’t Believe That Worked: QR Codes AFTER Server Interaction