05-24-2024 09:56 AM - edited 05-24-2024 09:56 AM
Is there a way for my FOH team to edit the seat number on an item that has been sent without giving them permission to edit any other modifications post send? It seems like the seat number is grouped in with all other item modifications which is frustrating from an operational perspective...
05-24-2024 02:57 PM
I believe the only way to give access to change an order sent to the kitchen is with "Sent Items."
Permissions Reference Guide
05-29-2024 04:04 PM
Thank you for bringing this to our attention! I will copy this post to the Feature Request channel as our product team checks that channel.
08-29-2025 06:48 PM
Hey has there been any update on this? I would love for them to be able to switch the seats on sent items, however currently i also have to give them access to modify items sent to the kitchen which has normally been something we want managerial access to in the event we need to rush items or give our kitchen staff a heads up.
08-29-2025 11:25 PM
We second this! Definitely makes it challenging to run service when servers cannot switch seats without manager approval.