I’m looking for a way to exclude certain items from having service charges applied. Specifically, we charge rental fees for some of our event spaces, and we’d like to ensure that service charges are only applied to food and beverage totals—not to the...
When there is a large party and we add auto-gratuity there is some confusion when presenting the check to the customer. There are two problems. Customer needs to be told that there is auto-gratuity added so they don't add additional tips accidently.W...
Hello there! I am just trying to get some input from other restaurant owners on how well the Doordash integration does for business. We are a small family owned business and I am trying to get some ideas on how to grow our business. Any comments or f...
Which is best practice for setting up One Main Bar Menu Group & Items that will automatically kick in Happy Hour Times, Daily Special Times, while deducting inventory correctly w/o actually creating 3+ Bar Menus? Pros & Cons?Example: Having 1 Bud L...
I am trying to help set up our Toast system to allow for better tracking of waste. Currently, if for example a server rings in an item wrong and the kitchen makes that item but then the item also needs to be remade, we have the server re-enter the i...
We run Toast Retail and run Toast in our restaurant (2 "locations"). On the retail side we use a scale generated embedded barcode to read price. Toast will discount weighed fractional items over a lb correctly for % off but not $ off discounts. T...
Hello Group, We are trying to get a report for our monthly TABC that we have to send in regarding alcohol that was discounted or given away. They want not only just a total but an itemized list of each type of alcohol with costs and discounts. I...
Does Toast has a reporting feature which shows sales for specific items sold? Our report includes item sales within broad categories but not for specific menu items sold. When we run specials through social media advertising, it would be really he...
We have a fast paced bar with only one cash drawer. Do any other locations use a "community" POS number for 2-3 employees to use rather than using their own to take orders? They would still clock in and get paid on their own number, but rather than...
Can folks who are using or have used Toast Delivery Services (TDS) share their experiences? We are based in Silicon Valley here in California, and are thinking about using it.Our intention to use TDS is to 1) save on doordash commissions for large o...
With the 3rd Party Online ordering such as Grubhub the customers are prompt if utensils are required. Prior to integrating with Toast we utilize the tablet, and it states if utensils are required yes/no. But with Toast we have the orders auto firin...
Hello! Has anyone had success using Toast to set up recurring billing via credit card? We are trying a new promotion where customers sign up to pay a monthly fee and receive what in essence is a gift card from us in a higher amount in exchange. We ...
It's to my understanding Grubhub, Uber, and Doordash is not integrated with Toast for the prep time delays and throttling. I was told from a Toast expert I would need to call the 3rd Party Online companies to manually update. This will likely be a ...
What’s the simplest but most effective special you've ever introduced to your guests?I’ll let you in on a secret: Holiday specials can be an operational nightmare or a brilliant move—it’s all about simplicity and anticipation.On St. Patrick’s Day, we...
SpoilerEveryone needs to be aware that there is a huge issue with the Catering & Events module affecting Gratuity distributionEveryone needs to be aware that there is a huge issue with the Catering & Events module affecting Gratuity distributionWe ha...
