Don’t forget to take care of your most important assets. Your Guests. And Guess what it costs you nothing. It's so important to utilize the data guests leave in order to drive repeat business and customer loyalty.There are so many great tools that To...
We have summited so many support requests and called so many times, but we are still not getting any answers a week later! Our 5% surcharge is charging as follows:check subtotal = 100 Service charge (5%) = 5.41Taxes (8.24%) = 8.70--> The service char...
Hello All - I currently use Teamwork by Spot On to do our scheduling for all three of our locations. We use a core 6-12 team members in all three locations so it's very important for all the schedulers to be able to see each employees availability ea...
Is there a way to see who and when updates are made, that don't require publishing? Looking for a way to see when a job is added and payrates are changed, for employees.
I need advice on moving our wine club members to a Toast-driven membership or subscription program. We are trying to consolidate our systems. Is there an integration or part of Toast that allows us to charge a monthly subscription fee to customers of...
Gift cards have been a game-changer for my business. We introduced gift cards as a way to attract new customers and encourage repeat visits. Over time, I've discovered several benefits and creative ways to leverage gift cards to enhance customer loya...
Can folks who are using or have used Toast Delivery Services (TDS) share their experiences? We are based in Silicon Valley here in California, and are thinking about using it.Our intention to use TDS is to 1) save on doordash commissions for large o...
Hello! I am looking for instructions on how to reallocate credit card tips that ended up in the wrong tip pool.The Scenario: A check was opened by a bartender and on drink was purchased. The customer then moved to a table where a server completed the...
Hey there! Quick question (I need a response ASAP), we are doing a fundraising night tonight, and the set up is that 15% of sales are donated of sales if the customer mentions the event. So like they order and say I’m here for “X Event”. Is there a w...
Is Toast looking at adding the ability to preauthorize credit cards using the chip rather than the magnetic strip? Since it currently only uses the magnetic strip, I feel it puts us at a disadvantage if a customer initiates a chargeback on a preauth...
Hello, we sometimes have a decent number of employees who forget to clock-out and therefore are auto-clocked out at 5am by the system. This is easy to see in the labor reports, however, a manager must manually check every day and action this. ...
One of my girls clocked out yesterday, without getting her tips,They are not showing up today ? HELP Please
How have gift cards affected your cash flow management? Have you found creative ways to leverage the upfront revenue they provide? Share your strategies and experiences in utilizing gift cards for better financial stability!Upfront Revenue: When cust...
I'm new to Toast. Is there some feature within Toast that will help create a daily prep sheet. I would like to have Pars based on prior use and have the Prep personnel enter into the system what they prepped for the day. Going forward it would be ...
Hi i was looking at toast tables to see if it was something we may be able to use. i have a question about server rotation i see that it rotates servers but what happens if its not a server's turn and a customer requests them?
