Hello all. Pretty desperate at this point.In Oklahoma, if a guest is tax exempt then sales tax can be waived, but LBW tax cannot be. We have to collect the LBW tax, regardless of their tax exempt status. I'm being told this is not possible in Toas...
We are wanting to use table flags to bring customers their food --- is anyone else out there doing this? Workflow: Customer comes to bar - they order food, we give them a table flag with a big number on it -- our kitchen expo/runner looks for the n...
SpoilerEveryone needs to be aware that there is a huge issue with the Catering & Events module affecting Gratuity distributionEveryone needs to be aware that there is a huge issue with the Catering & Events module affecting Gratuity distributionWe ha...
Hello community, I am looking for a refresher training on programing mgr swipe cards for comp access. Does anyone know where that training video or instruction might be hiding in Toast Tab help? Thanks,John
Is there a way to require a reason/explanation for Refunds?I believe it is optionalI know that discounts can be given required reasons
Is there away to pay out a bonus on a separate check through toast payroll without having to do an off- cycle payroll.? For tax reasons I want my mangers to get their bonuses not combined with there regular paycheck. So some of them are not bumped up...
Is there a permission or something that can allow me to update employee emails and information after they have created an account?We are enterprise and quite often we need to make , email changes or updates with position changes and its becoming in...
Hello,When I download Payroll data, it is not showing that a pay rate change was made. The download just chooses, one over the other. Attached is the download for a date range, the employee in question highlighted (blur for privacy)The URL toastt...
Is there a report that shows when checks or items have been transfered from one employee to another. Thanks
Toast incorrectly assigns the guest count to split checks. Example. Start a table of 10 and ring in all the food on one check. But then they want it split 5 ways so server hits the split button and moves all the orders around to create 5 checks. Pr...
Hey everyone!I’m wondering if any restaurants sell retail items without using Toast Retail?At our locations, we sell handcrafted coffee mugs, and during the holiday season, we offer a limited edition "Holiday Mug" with a different design and pricing....
Hi all, I've seen a lot of community posts regarding various ways to route tickets (e.g. by prep station) but I was wondering if there's a way to route tickets by service area. We have two printers on either side of our main bar and for extra busy ni...
Don’t forget to take care of your most important assets. Your Guests. And Guess what it costs you nothing. It's so important to utilize the data guests leave in order to drive repeat business and customer loyalty.There are so many great tools that To...
We have summited so many support requests and called so many times, but we are still not getting any answers a week later! Our 5% surcharge is charging as follows:check subtotal = 100 Service charge (5%) = 5.41Taxes (8.24%) = 8.70--> The service char...
