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Restaurant Operations
Destination to discuss Menu Building, Kiosk, Toast Go Handheld, Kitchen Display System and beyond.
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Resolved! Help!

Is anyone else struggling with settings for guest receipt printing?? For the last seven years, our guest check setup includes printing modifiers that have a price, pizza toppings for example. All other basic mods or special requests never printed on ...

Toast Training Mode?

Is there a way to put a tablet into a type of training mode for new hires? I have used POS systems before (Aloha, Micros) where you could use a training POS login number and practice ringing in the items, but then the items order wouldn't actually se...

Experience creation

how do I set up an experience and not offer the default reservations? It looks like I am currently allowing reservations for both- so I'll end up overbooked. It seemed to double the availability. Thanks!

Resolved! Priority Items

I'm looking for a workaround to get certain items to jump to the top of the KDS screen.  Ultimately, I want to send instructions to the kitchen KDS to send certain items to the bar to allow the bartender to stay behind the bar.  On certain items, we ...

Alternating between two KDS in kitchen

We have two KDS in our kitchen.  Most of the day only one KDS is manned and in use.  At dinner both KDS are manned and in use.  Is there any way to have tickets alternate between the two KDS rather than each ticket being sent to both KDS?

Feature we would like to see

I'm not sure if this is the correct place to leave this. We have a difficult time managing our online wait times using the orders hub  We would like to see the ability to do this on the kitchen display screen menu. This would save us a lot of time na...

Different Menu option for TDS

When will Toast offer the option to select a different menu for delivery with Toast, different from the pick-up option online?  I would love to use Toast for delivery but don't because there are items I don't want delivered and can't hide those items...

KDS REPORTING

I wanted to know if there is a way to get better KDS reporting such as:Time of prep of itemsClock in as expo and see how you can measure his time of sending tickets What Items are taking too long to make or the one that are fast to make for me those ...

toast support

I am very disappointed in the quality of support we received this past weekend at one of our locations. We lost a significant amount of sales on Friday and Saturday due to the lack of knowledge by the support personnel about hardware issues. I need s...

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