We often run into this when there is a large party and they all want to pay separately. Say we split into 5 checks.Typically we handle this at the end during payment and split them accordingly. Is it possible to basically do that at the time of takin...
Hi! I am having SO much trouble with the Branded Mobile Apps and getting them ready to go live. I did finally manage to get it submitted for Apple, but my submission was rejected because of the "screenshots" I used for the iPad version of the app. I ...
Customers ordering online, both through Toast Online Ordering and Toast Local, are receiving an error message after payment, so they re-order their order. The restaurant then receives BOTH orders, the customer is charged BOTH times, and it is a compl...
Is there a function that alers you through sms if a employee refund or void a payment?
We recently got a new printer for the kitchen tickets. We noticed that the margins between each item is significantly larger than the tickets printing from the other printers. I know it sounds silly but each ticket from this specific printer tends to...
Hello there! I am just trying to get some input from other restaurant owners on how well the Doordash integration does for business. We are a small family owned business and I am trying to get some ideas on how to grow our business. Any comments or f...
So as I am entering in employees to assign them their employee numbers so they can access Toast, I forgot to toggle over the option for NOT inviting them to make a toast account. How do I fix it? I have been over the whole employee section and i cann...
Can someone tell me how to generate a simple time series of items sold (with modifier details) for a custom date range. The instructions for the Product Mix report indicate that this can be done, but the report I get keeps giving me totals for the da...
Which is best practice for setting up One Main Bar Menu Group & Items that will automatically kick in Happy Hour Times, Daily Special Times, while deducting inventory correctly w/o actually creating 3+ Bar Menus? Pros & Cons?Example: Having 1 Bud L...
Dear ToastI am writing to express deep concern regarding an ongoing and severe issue with our online ordering and payment processing through Toast, which has persisted for over a week. This issue is directly impacting customer experience, our revenue...
Hi everyone,I am considering the credit card surcharge option that's available in the Toast system. I'm reaching out to ask if any other restaurants or retailers have incorporated this, and what kind of feedback did you receive from customers?Thank y...
I'm trying to set. Up my toast and the one from T-Mobile TCL linkport only have USB c input.I need help what to do. Thank u
Hi everyone,I wanted to flag an issue we've encountered as of Sunday. One of our locations reported receiving online orders without the packaging option indicated. Our configuration is set to display the guest’s selection whether it is YES or NO. Aft...
How to talk with a local sales representative regarding purchasing new equipment
I am trying to help set up our Toast system to allow for better tracking of waste. Currently, if for example a server rings in an item wrong and the kitchen makes that item but then the item also needs to be remade, we have the server re-enter the i...
