Is anyone else experiencing issues with their KDS. Specifically, we have noticed that orders are sometimes only going to the expo screens and other times only to the production screens. Additionally, there have been instances where orders are not sho...
Hi there,I have a fairly short sandwich menu but I do offer different breads. Although I have the system changing the bread I want to know how it can change the ingredient amounts with the bread change? A half sub gets less than a full sub. A wrap ge...
Hi all!We've recently noticed an issue at several locations where the table number displayed on the KDS doesn't match the table number printed on the kitchen ticket. After some digging, it seems this happens when a guest is pre-assigned to one table ...
I’m a little surprised gift cards are not available as a payment option for Toast Catering & Events, neither on the back end invoices nor on the guest’s end for invoices or online ordering. I spoke with support and they said the engineering team has ...
So my restaurant is a first-come first-serve style casual dining. We love using Toast but a feature that would allow our expo to send a notification to the POS's when they need hands would be amazing. I have tried using the POS notification that is a...
Got a hiccup in my invoicing. Setting up item in our library, and when it comes to Meats that are sold by the case but priced by the pound are giving me fits. I have added a screen shot of the inventory side. It just is not making sense when we lo...
Is there a way to put a tablet into a type of training mode for new hires? I have used POS systems before (Aloha, Micros) where you could use a training POS login number and practice ringing in the items, but then the items order wouldn't actually se...
Hi,Looking for help setting up two separate "Brands" within the POS system...typically I would call them "Revenue Centers" but Toast does not refer to them the same way.We have two POS systems that must be identical...one storefront that has two bran...
We have some physical gift cards with mag-stripe that we've had in-use before we started with Toast. We have been using them without issue and planned to run through them before ordering Toast supplied gift cards. Last night I went to activate a card...
Hello Group, We are trying to get a report for our monthly TABC that we have to send in regarding alcohol that was discounted or given away. They want not only just a total but an itemized list of each type of alcohol with costs and discounts. I...
Does Toast has a reporting feature which shows sales for specific items sold? Our report includes item sales within broad categories but not for specific menu items sold. When we run specials through social media advertising, it would be really he...
Ok... I need a mobile ordering/KDS Routing expert here.We just turned on Mobile Ordering in our coffee shop. We have the receipts print at our expediter screen. However... we don't need the "Merchant" copy of the receipt to print. Anyone know if ther...
We are attempting to extract data from Toast and manage it with Power Query to streamline our order management process for catering events and holiday meal orders; the goal is to improve efficiency and eliminate errors associated with hand tallying i...
We need to be able to print out reservations that have been booked for any specific day. This will allow us to map and plan reservations on days where we have larger tables and can overbook some reservation segments. A simple list of time, name and p...
Hi all, we are opening this week and with the pre ordering option set will the orders all come through when the customer wants the order or will the system still then add the throttling rules? For example if a customer chooses delivery for 5.15 will ...
