cancel
Showing results for 
Search instead for 
Did you mean: 
cancel
Showing results for 
Search instead for 
Did you mean: 

Online Ordering Hours: Clarification on *Takeout & 3rd Party Delivery* vs *1st Party Delivery*

Erin
Salad I

Hi! I am looking for clarification on the "Takeout & 3rd Party Delivery" hours versus "1st Party Delivery". 

Does Takeout in this case, mean Toast Takeout?  or just 3rd Party Takeout?   If the former, why are these 2 lumped together (as 1st Party Takeout really has nothing to do with 3rd Party Delivery)? 

Screenshot 2024-01-17 at 2.17.34 PM.png

1 ACCEPTED SOLUTION

This will also affect your in-house takeout orders. Toast Takeout will use these settings as well since they are part of your online ordering configuration. The reason  these options are grouped together is that they all rely on the same settings, meaning that both first-party and third-party takeout options draw from the same source. More about this configuration can be found in the link attached below. You will need to contact support for the 1st party delivery sync issues so they can help trouble shoot your settings. 


Get Started With Online Ordering
 



Robert Anderson, Community Manager
Toast

View solution in original post

5 REPLIES 5

Support corrected the issue by changing the status of locations.