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Restaurant Operations
Destination to discuss Menu Building, Kiosk, Toast Go Handheld, Kitchen Display System and beyond.
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Resolved! Modifer configuration

I's like to say I'm pretty familiar with configuring toast back-end, but I've run into an issue I'm not sure how to deal with. Our takeout-counter menu is also visible to the Online ordering option, we have combo sides and drinks as an option but the...

Resolved! Creating an app for my store.

Hello fellow peers. Im in the process of creating an app to help with Togo orders and such. Has anyone ever tried to do this. If yes how did you manage to get the app to send to the toast system. Is this even possible to do with toast?

Resolved! Voiding a unpaid order

Hi guys, I'm hopeing t have a way to void a "unpaid" order. My manager did not clock out and today I noticed on the summery it had one unpaid order, due to him not clocking out he must have missed it on his end. I need to know hoe to do this from the...

Toast Pay Card

Wondering if there is a link to any fees the restaurant incurs for using the Toast Pay Card for employees. Anyone have any issues when switching to this method?Thanks,Justin

Need Deactivation on 14 locations

Hello,We still see the following location's POS still active, but we no longer own these stores.Please de-activate these stores.324, 770, 1567, 1571, 636, 774, 1377, 642We also have some stores that we sold, but are still getting charged for them.May...

Resolved! Default Modifiers

Hello! I am looking to configure things so that default modifiers show when the ticket is printed to the kitchen, but not the guest. I have selected the UI setting that allows modifiers to be shown, but am unable to figure out how to get both default...

Resolved! Force Dining Option

Hi All! We run a private events department at our locations, and would like to ensure that we are tracking and reporting private events vs regular in house sales appropriately. We have an "Event" dine in category, but want to make sure that it's bein...

Blocking guests from OAP

If a guest leaves without paying their tab and the pre-authorized credit card declines, I would like to block that guest from ordering at Order and Pay in the future.  Is there a way to block or "mark" guests by name, phone number and/or email addres...

Resolved! Sales tax reporting

I saw that effective May 1, 2025, Toast would be processing the state sales tax reports. Is that for the previous month? Our sales tax is due on the 20th of the following month so I need to verify that April's sales tax will be processed today. Thank...

Catering & Events

I am trying to create an Event Timeline.  It is a two-day event.  When I enter the timeline description, it does not give me a date option, only the time.  Also, when I have a two-day event and both have breakfast, how do I tell it which day is which...

Resolved! Flashing Blue Question Mark Toast Go 2

Anyone else having issues with their Toast GO 2 handhelds showing a flashing blue question mark above the screen? Started happening to us a week or so ago. None of the devices ever showed that they were in offline mode and the status screen shows eve...

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