Is anyone else having issues with future order tips and online ordering that is put in for a specific time? I have found hundreds of dollars worth that have not been being paid out. They are being collected and show on the CC total, but are not paid if you look in the cash drawer summary. When settling for the day in quickbooks, i need to change what the over/short is by that amount. I have had a case with support beginning with the first week of the year with no answers and me adding to the case weekly with the day and amount that has not been paid out. I have 3 restaurants and can not be the only one with it happening at all 3.
