I need to refund sales tax to tax exempt customers. I was intially able to do this on the POS through Edit Check > Pay > Refund > Tax Only. However, now when I go to edit check > pay, the refund option is no longer there. Just adjust or void check. H...
Had a credit card reader update last week and now the 'checking for credit card reader updates' screen appears (very quickly) every time when logging in. Anyone else seeing this? Is this a new expected behavior? Worried that if it is checking every ...
I have certain food and drink items that are set to be eligible for discounting. Other items that are NOT eligible for discount and the category and item are set to NOT discount.... but they do if the staff member selects discount. Has anyone else r...
Hi Friends,We need our kitchen printers to give 2 pieces of paper, like carbon paper. Does anyone know if this is possible? We're using printer models TKP300.Thanks!
Is there any way to see open invoices on the orders hub? I see some open invoices but not others. However, all open invoices show up on the calendar. Is there anyway for leads to show up on the catering and events calendar?
what does this message means.? It started doing this about a week ago. Does it mean that is not charging the tip the customer leave at the time of paying with card?
I have all my server and bartender job codes set WITHOUT permission to apply discounts, yet they still can without manager permission. How can i fix this?
New to Toast and just trying to figure out if there's a way to block off multiple periods in a given day? We run a sports bar and often have a need to block reservations for multiple games on the same day while leaving windows open for bookings. Trie...
Thought I'd share because I know many (like me) don't read release notes (but need to start). This new feature is game changing for us - check out the link here:https://central.toasttab.com/s/article/Independent-Prep-Station-Fulfillment#enableindepe...
Do the online ordering tips have to come out of a cash drawer in order to balance the drawer. Thanks for the help!
a couple team members are getting an error type message when trying to clock in. It is telling them that they can't clock in without a manager.
We are trying to create efficiency by seeing who is doing what on the pos so we can track mistakes, waste, voids, discounts, etc...not to mention try to figure out what areas staff need additional training.PROBLEM IS: Our servers are throwing a massi...
We would like to offer a discount for cash payments. on vacation recently we saw some POS systems that printed the cash discount at the bottom of the check. I would guess that if you hit cash when cashing out the discount would be automatically app...
Good afternoon,We were wondering if it is possible to attach line builds to a menu item that could then be viewed on the KDS?For instance, the server rings in a Pork Sandwich and sends the order to the kitchen, then the line cooks could look at the K...
Has anyone else noticed or is there a fix for this problem?If we ring up an item for a set price and rather then pressing the button multiple times we just use "quantity" that the calculated tax is different?!?!?! Subtotal is the same, the tax becom...
