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Restaurant Operations
Destination to discuss Menu Building, Kiosk, Toast Go Handheld, Kitchen Display System and beyond.
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Printer shredding ribbons

My epson impact printer is shredding up the black ink side only , going through ribbons very quickly. Printer was provided by toast and only a little over a year old. What’s best way to handle this, call toast to get replacement ?

Stolen handheld

Sadly, on Friday a disgruntled customer stole our hand held. He was from Swedin and didn't like the tipping suggestion we have programmed. He fought with the bartender for a bit but then closed out his tab, not leaving a tip (fine)  Then he slowly mo...

Lunch and Catering menu input.

Hello, I am in need of someone to input my lunch and catering menu in my system. I already have my menu in there. Toast wants $500 to do it . For someone that knows how to do this would take about an hour. I am will to pay someone just not 500.I am i...

Menu Building ; Visibility

When building a Menu to prepare it for 3rd party integrations I'm struggling with the visibility options that Toast Limits me too. In store we have built the menus to utilize Pre-Modifiers, and for our online ordering partners which is Incentivio who...

Resolved! Catering - Card Processing / Tips

We have 14 locations, and one of them being fully Catering. Within our Catering location we have recently switched it over to Toast and are now running deposits, final balance payments etc., and we are experiencing major issues with reporting and Cap...

creating future customer orders

Trying to figure out how to create future orders when customers place them greater then one week and to keep track of them in a calendar as well, plus with customer information such as name , phone number and email address ? I've been asking experts ...

Access to a back-end "prep time changes" log?

Would anyone else find it incredibly useful to have access to some type of back-end "log" that details what time Prep times where changed throughout the day, from what # of minutes -> to what # of minutes, and for how long each Prep time duration sta...

Default Modifiers - Settings have no affect.

I have had print default modifiers turned on for a long time, I have recently decided to not print them but I can not get them to stop printing no matter the setting (show default modifiers enable or disable), also seem to ignore print default modifi...

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