05-13-2024 10:47 AM - edited 05-14-2024 11:29 AM
05-14-2024 11:20 AM
Based on the screenshot, it appears the rates will be less when enabling surcharging; I'm a bit confused about what you mean. If you believe your rates were raised, you can call support and ask for a rate review.
The following articles below list more information about this surcharge product.
Credit Card Surcharging FAQ
Get Started With Credit Card Surcharging