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Restaurant Operations
Destination to discuss Menu Building, Kiosk, Toast Go Handheld, Kitchen Display System and beyond.
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Check Merge

So we had a situation where a check from one server was merged with another check/server-if we tried to go in and correct both checks would automatically switch to one server only- couldn't find a fix- so is there a way to UNmerge???

Resolved! How to track employee meals

Hello everyone,I'm interested in hearing about the methods you use at your restaurant to track employee meals. At our restaurant, employees are permitted to have their meals before and after their shifts. We're trying to implement a system where they...

KDS Tickets Stuck on Screen

Hi, is there a way to automatically set tickets on main expo KDS to automatically fulfill after some time. Some employees don’t fulfill as they go due to our volume. So there will be 40 pages of tickets still on screen next morning or at the end of t...

Alphabetize Menu

Since the new update I'm not able to locate the "alphabetize" menu button. Has it been removed, or am I missing something? Until the recent major update, I had the option of using the origin al method of editing menus. Now I have no; choice but to us...

Promo Codes on Website

I need to find a way to make it so my promo codes don't show up on my online menu for just anyone. I have special promos going out on magazines and other forms of marketing that I want to only have specific to them so I am able to track how well thos...

Toast Go beeps intermittent

We're having trouble with the Toast Gos not always beeping to let  you know an order is ready.  This is problematic when you're super busy with multiple servers.  We've had to turn on always print because it is so inconsistent. Wasting money.  Does a...

online ordering tips

Is anyone else having issues with future order tips and online ordering that is put in for a specific time?  I have found hundreds of dollars worth that have not been being paid out.  They are being collected and show on the CC total, but are not pai...

How to Double-Print tickets to kitchen

Hi all,My chef is requesting that the kitchen ticket printer spits out 2 tickets instead of one. We already use 2 ply paper but he wants 4 tickets to distribute across the line.If I enable expediter, the bar drinks get sent to the kitchen as well.Is ...

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