I have been contacting toast for week about a MAJOR disconnect with ubereats integration. Ubereats orders not being accepted by TOAST POS, So today, I found out that a ticket to escalate the issue has not been created. For four weeks, this issue ha...
Hello everyone, my restaurant is new to toast. less than a week now. We are having trouble in our carry out department. with the cash drawer, shift review checkout and online orders tips on how my carry out staff are suppose to receive those tips? be...
Is there a way to see tickets that have been sent to the kitchen kds, but haven't been fulfilled by kitchen in the back office of toast?
Hi.We are trying to reconcile our sales on TOAST with our third party portals like Grubhub, Ubereats, Fooda etc.. But the amount on TOAST is always different from Third party Portal. Did anyone try to reconcile the amounts? We have already taken into...
Regarding in house delivery.I'm trying to understand delivery fees. Our previous system allowed for an area based delivery fee (one area is $3 and the next area is $4) It is basically based on distance, so, theoretically a distance based option wou...
It would be great if Toast can create a way for us to be able to do preform manual credit card close out remotely!! My previous POS HAD THIS ABILITY . It is very important for my business to receive our deposits in the next morning , and if there is ...
My Toast Tap, Direct Attach device (self service kiosk) is not processing credit cards via tap or chip. Only swipe works. Any suggestions or similar experiences?Dominic
There have been so many issues with what the sales rep told me (in a meeting that someone else heard, as well), what has happened, the security within toast and ability to get answers that it really shows how poor the company is run. A security breac...
When a prep station bumps a ticket, the ticket is moving to the front on the Expo KDS. This is causing issues at our Drive-Thru since the order of the tickets displayed are the orders of the cars in DT. Does anyone know if this can be changed? We are...
What’s the simplest but most effective special you've ever introduced to your guests?I’ll let you in on a secret: Holiday specials can be an operational nightmare or a brilliant move—it’s all about simplicity and anticipation.On St. Patrick’s Day, we...
Is there a way to post orders thru the Toast web portal?
Toast Delivery Service and Third party delivery The problem is twofold:1. The issue is when a third-party driver doesn't show up until several minutes or more to pick up an order. Every time this has happened we have delivered the order ourselves (...
Is there a way to take screenshots from our Flex displays so I can assemble a manual for employees? I'd like to be able to show specifics for our menus so new users will feel more comfortable. I know I can just photograph the screen itself, but the g...
We want to avoid to sell liquor TOGO without order some food. Does some way to avoided?
Hi all,I wondering if I can remove the price of a modifier on some items only. For example we have an *add meat or *add cheese modify. But on a couple items choosing a meat or a cheese is an required option for no additional price. If I edit price on...
