Open Comment Void Reason?

[ZDimmack]

Is there a way that I can create an open comment reason for voids?  I have discounts set so we can enter a detailed explanation, and I would like the same thing for voids.  Is the only way to just keep adding new reasons in the void reason setting?  I find it very hard to believe how many customers are "changing their mind" after ordering items but before they are made!  It would be VERY helpful to be able to simply explain the void in real time at the POS.

[rcmck · Accepted solution]

Currently no way to have open comments like discounts, you are correct, adding more preset reasons is really the only solution. I also find that staff that are allowed to do their own voids tend to just pick anything, especially if there isn't something that really fits the reason. I added several more reasons and it has gotten better since then.