Let me start by saying I'm very grateful for the services that Toast provides. I love the variety. I love the integration of everything. Please keep in mind when you read what I am about to say, that I have 10 years of experience building websites an...
Our case is not resolved. We are not getting any answers that can help us recover our lost email list. But now my partners restaurants in Florida are getting emails for vising my restaurant in Colorado but they've never been here. Please give us a...
I'm in the process of closing a location - one of three under multi-location management. We have gift cards and rewards accounts. I'm wondering what will happen to these accounts after the account is deactivated. Currently, they can only be reported ...
Is there a way to disable the "house drawer"? We do not use this and it just causes mistakes when someone chooses it by accident.
If a guest leaves without paying their tab and the pre-authorized credit card declines, I would like to block that guest from ordering at Order and Pay in the future. Is there a way to block or "mark" guests by name, phone number and/or email addres...
I was hoping there could be a way of doing Z reports (and sales summary reports) without all that paper. There's no reason why it can't be emailed and I could print out the results on a regular printer on 8-1/2 x 11.Anyone know how this can be done?
I have products that I only offer to one set of customers. Is there a way to create an online menu that is hidden, and only accessible if you have the URL that is associated with that menu?
Good morning, Yesterday, I noticed a new glitch with online orders. Please forward to the relevant team to get this fixed. MAX/MIN modifier rules are not being followed. For example, certain items, my customer is able to choose up to 2 modifiers, b...
Is there a way to set different quantities of reservations per 1/2 hour? Currently, I’m only seeing having the same # of seats per 1/2 hour all through a shift. So if I book a table of 14, that’s all I can book. I’d like to be able to adjust each 1/2...
We have multiple outlets using the same Toast system as different revenue centers. There is a quick service coffee shop that Opens at 7 AM and changes to a full service bar after 2 PM. We also have a full service, fine dining outlet. We own an operat...
How do I contact Toast support via email? I have the phone number, but I can't send screenshots over the phone and the wait time is 10+ minutes. I just want to send an email so I can go on about my day.
Im trying to be able to 86 and item and then at the same time, if another menu item uses the same product, have that item 86ed or decrease in quantity as well at the same time
Hi,We are using a local delivery company for our delivery orders, thus Toast is set for the 1st party delivery option - just like using our own drivers. There are a few issues with the 1st party delivery options I have.The main issue is with the due...
Hey there! Quick question (I need a response ASAP), we are doing a fundraising night tonight, and the set up is that 15% of sales are donated of sales if the customer mentions the event. So like they order and say I’m here for “X Event”. Is there a w...
Hello everyone,I was hoping someone could assist in explaining the Close Out Report. I am wanting to know if I can Close Out the report twice in one day since I have two shifts?
