Restaurant Operations
Destination to discuss Menu Building, Kiosk, Toast Go Handheld, Kitchen Display System and beyond.
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Forum Posts

Kiosk issues

We just purchased a kiosk and have been trying to get it to work for 3 months now. Support is no help and they just tell me to do the same thing over and over which doesn't work. The kiosk will not accept tap, apple pay it only accepts swipe. When i ...

Tax exemption in Oklahoma

Hello all.  Pretty desperate at this point.In Oklahoma, if a guest is tax exempt then sales tax can be waived, but LBW tax cannot be.  We have to collect the LBW tax, regardless of their tax exempt status.  I'm being told this is not possible in Toas...

Incomplete/Uncaptured Credit Card Payments

Hi, there-- wondering if anyone has had issues with the odd credit card transaction remaining incomplete after swiping/tapping/dipping a customer card. It happens intermittently and I can't figure out what the common thread is between the transaction...

How Are You Handling Table Flags?

We are wanting to use table flags to bring customers their food --- is anyone else out there doing this? Workflow:  Customer comes to bar  - they order food, we give them a table flag with a big number on it -- our kitchen expo/runner looks for the n...

Toast Web site SEO Optimization

I switched my website to a toast website about 6 months ago, but noticed now that my SEO and fell off and weakened. Toast doesn't seem to have anyone that can help with website SEO optimization. I'm thinking about canceling my website thru Toast if I...

Catering & Events customer name

Is there any way to have the system show a company name rather than a person's name on the tickets? We have many commercial customers whose orders we'd like labelled with their company name. The name of the person who orders for them is irrelevant in...

Soup Recipes

Hi All,     We are adding recipes to xtra chef and we have run into a issue we need some assistance with. When adding Soups - we have a bowl and a cup size.  We built the recipe and it has come up as a charge of $100+ for a 8 oz cup.  We tried to mak...

Footer for Takeout/Delivery Receipts

Hi everyone,We’re currently looking for a solution to add a specific footer to the merchant copy that prints at our Epson TM-L90 printer (carryout printer) for takeout and delivery orders. While we can add a footer to item labels that print at our ca...

PROTECTIVE CASE FOR TOAST 2 GO HANDHELD?

I purchased many toast 2 go handhelds for the staff.  However, recently 2 have been dropped and cracked along the case.  TOAST does NOT cover damage to the case.  I am looking for an OTTER BOX type protective case for the handheld.  I do NOT want a p...

inventory values

we have completed our inventory counts.  we have at least 70 items on the list that do NOT have a value associated with the products counted.  Everyone of those mising product values have a purchase order attached to them and downloaded into the syst...