kds grid view
Does anyone know how to make grid view on the KDS show the last names? It only has the last initial and dynamic view isn't a good fit for us.
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Forum Posts
Xtrachef QBO integration - location info not extracting to QBO
Hi Looking for some insight to help solve an issue we are having with our Xtrachef and Quickbooks online integration, where invoices and sales syncs are extracted into QBO without a location designation. Background- We have 3 locations on toast/ xtra...
Resolved! Is there a way to disallow users from disabling Wifi on the GO tablets?
I saw this as a complaint in recent Toast visible ads on FB. One customer complaint that they want more restrictions on these to limit user to disable wifi. We have got burnt couple times, when user accidently swips and turns off WIfi.Having some for...
Resolved! Designating orders who are attending a show in our attached music venue
We have a 320 seat music venue attached to our restaurant. Is there any way to designate tickets of guests attending the show to show up on the KDS so our kitchen knows the table it on a time crunch? I know you can change the Kitchen Name of each i...
Recent outages
The recent aws outage which caused havoc on the customers of toast taught us that we need to learn how to adapt to an off the grid situation. The offline mode did not work AT ALL. We lost all but one of our stations and we were not able to print ti...
Toast website SEO strength
I been using toast for my website for the last 6 months and in regards to profile straight and SEO its very weak, Very disappointing. I shouldn't have to pay an outside company to strengthen my website . Toast really needs to improve this if they wan...
Toast Support
This is my second time around with Toast. In my prior venture I got a PHD in Toast issues. My question is, Is it me or support just get worse by the day?
KDS in Fine Dining
Wondering if anyone has used KDS in a fine dining restaurant, specifically the Assembly Line feature? We have different stations cooking different items on the same tickets and rather than having a missed call from chef or line cook not hearing the c...
printer unconnect
The cashier and kitchen printers are not connected so tickets are not being issued.
Revenue rental charges on toast web
Is there a way to charge a deposit for revenue rental through Toast Web without being at a point of sale machine? We do not have catering and event program
Unpaid Orders Showing “Processing” After Offline Mode – What to Expect?
After today’s outage, I’m reviewing my unpaid orders and noticing that they all appear to be credit card transactions with a status of “Processing.” I understand these were likely captured during Offline Mode and are now syncing.Can you clarify:How l...
Toast offline (AWS Outage) , printers not working
We have a site where we have the printers configured to print when in offline mode. It has worked every outage. This AWS outage (10/20/2025), they are not working. Is there something special about this outage that would cause offline printing functio...
Resolved! MERGING INVENTORY ITEMS
I HAVE SEVERAL OF THE SAME PRODUCT ON MY INVENTORY LIST THAT HAS DIFFERENT DESCIPTIONS. I.E. ROAST BEEF COULD BE LABELED AS BEEF, ROAST AND MEAT, ROAST BEEF. SAME PRODUCT BUT DIFFERENT VENDORS. OR SAME VENDORS JUST INPUT WITH DIFFERENT DESCRIPTIONS.I...
Anyone else having issues with the “you’re about to be seated” text message on Toast Tables?
Hey everyone Is anyone else running into issues where guests on the waitlist come in early because they got a text saying they’re “about to be next to get seated”? I’ve noticed there’s no option in Toast Tables to turn that specific message off, or a...
Transitioning data from old reservation software to Toast Tables
Hi everyone,We’ve recently transitioned from Tock to Toast Tables and were surprised to learn that guest data cannot be migrated over. With tens of thousands of records in Tock, being told that manual entry is the only option is a serious concern.Has...
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