Is there a way that I can create an open comment reason for voids? I have discounts set so we can enter a detailed explanation, and I would like the same thing for voids. Is the only way to just keep adding new reasons in the void reason setting? ...
Hello. The KDS and item production count feature is great. But in many kitchens Substitutions are a common modifier.Example: substituting a bunHow it would work: The item comes on a sesame bunThe customer wants to substitute a Gluten Free bun.The sub...
Hello,We have been using Toast for years in our restaurant and started using Retail 2 months ago in our new Market. I am wondering if Toast has or is developing a feature within Retail so that when we receive product we can enter in the expiration d...
We are a Golf Country Club. We have implemented Toast POS, Toast xtraCHEF, and we also use QuickBooks Online. Out members typically charge their golf cart, food and beverage to their member accounts. At the end of a month, we need to be able to crea...
I am looking for a kitchen printer (so not a thermal printer) that can be configured to work wirelessly.Prior to using Toast, we used an Epson TM-U220B with a network port (USB) and a wireless dongle with our previous POS system. I see no similar opt...
We are having issues with the printed tickets for online order (Toast Online Ordering) showing the order due time at the top and bottom of the ticket rather than showing the time the ticket was fired, at the top of the ticket, and the order due time ...
Hello All - I currently use Teamwork by Spot On to do our scheduling for all three of our locations. We use a core 6-12 team members in all three locations so it's very important for all the schedulers to be able to see each employees availability ea...
How can I export "Open Shift" data for a date range (i.e. more than just one specific date at a time) ?
Hey everyone, I need help to make this V-day deal easy to put together if there is a way? We are doing a date night deal- $50choice of AppChoice of Drink (NA or Alcoholic)1 pizza or two tacosDesert PizzaAny tips would be so helpful TIA!!
How can I export "Open Shift" data for a date range (i.e. more than just one specific date at a time) ?
Hello,Currently, when guests redeem loyalty it is processed as a discount, not a tender. This brings the subtotal down. Since gratuity calculates off the subtotal, this results in servers getting less gratuity when guests redeem. In the worst-case...
We are writing Bar recipes and how is something like an old fashion rung in and or modified.Example Bulleit Old Fashion, do you write a recipe and have a key for every Bourbon on the shelf, or do you ring in the bourbon and Modify old fashion so you...
Hello,I am having trouble with my BOGO discount. I am doing a deal that if you buy a family meal, you can get 4 desserts discounted. It works for the 4 items if there are no multiples, but it doesn't work for multiples. Is there any way to get it to...
Hi everyone,I’m looking for guidance on the best approach to setting up location groups for a specific scenario.I’ve been building menus for quite some time and have experience working with location groups. Currently, Egg Harbor operates in three sta...
A couple of days ago I received a chargeback from a regular customer on an order dated 8/22/25 that was placed through Toast's app (toasttab.com). Because I was busy with the Christmas holiday I was going to give the customer a call over the weekend...
