Has anyone set up a 2 for $25 menu or something similar? We want to run a 2 for $25 special a few days per week and offer specific menu items. We want to charge $25 for 2 selected items but also be able to modify those items (burger temp, sides, et...
Hello! We are having an issue with our 3rd party apps that allow for customers to order more than what we have in stock. For example, our Toast POS system will show that we have 3 chocolate chip cookies in our store BUT because it is in stock, a cust...
Hello! I am wondering why it is when I am charging an order to a house account, two receipts print. I don't need any receipt because the guests ordering don't require one. And certainly not two. I'm wasting receipt tape with the this and am hoping so...
I was told multiple times that with Toast Payroll essentials that someone at Toast sets up the PTO options when requested. I was told this multiple times, including by the folks that did the hands on training.Now support is telling me I have to pay f...
We have an ongoing issue with the total price of an item on Toast Local receipts for which the price of the modifiers is added to the base price of an item twice. Our receipts are set up to not show the price of each modifier, so the modifiers are a...
Is there a way to set ordering times for the kiosk?We have a kiosk placed at the front, and occasionally, guests use it to place orders even during our closed hours. While I am aware of the option to set menu availability, we still need to keep the m...
Today was weird. Somehow, all POS systems were showing offline. When i headed back to the restaurant, noticed the power to Meraki was pulled back. This was so weird. Resulted in chaos: online orders backed up, the restaurant also got busy, and couldn...
Does anyone know how to make grid view on the KDS show the last names? It only has the last initial and dynamic view isn't a good fit for us.
Hi Looking for some insight to help solve an issue we are having with our Xtrachef and Quickbooks online integration, where invoices and sales syncs are extracted into QBO without a location designation. Background- We have 3 locations on toast/ xtra...
I saw this as a complaint in recent Toast visible ads on FB. One customer complaint that they want more restrictions on these to limit user to disable wifi. We have got burnt couple times, when user accidently swips and turns off WIfi.Having some for...
We have a 320 seat music venue attached to our restaurant. Is there any way to designate tickets of guests attending the show to show up on the KDS so our kitchen knows the table it on a time crunch? I know you can change the Kitchen Name of each i...
The recent aws outage which caused havoc on the customers of toast taught us that we need to learn how to adapt to an off the grid situation. The offline mode did not work AT ALL. We lost all but one of our stations and we were not able to print ti...
I been using toast for my website for the last 6 months and in regards to profile straight and SEO its very weak, Very disappointing. I shouldn't have to pay an outside company to strengthen my website . Toast really needs to improve this if they wan...
This is my second time around with Toast. In my prior venture I got a PHD in Toast issues. My question is, Is it me or support just get worse by the day?
Wondering if anyone has used KDS in a fine dining restaurant, specifically the Assembly Line feature? We have different stations cooking different items on the same tickets and rather than having a missed call from chef or line cook not hearing the c...
