02-22-2023 05:08 PM
We are running a sales contest with servers for our monthly features. I din't realize that this is not something that Toast reporting can track. I had a support conversation with Toast and they said they've put in a request for this functionality. I can't believe that this type of report isn't possible in Toast. I can make these all day long in NCR/Aloha. Anybody have a hack?
03-02-2023 01:13 PM
Another technique we used was to create a subcategory, which would be included in the server's end-of-night Z report. For instance, if we wanted to track sales of wines by the glass, we would create a new subcategory within the beverages category. However, this approach had a downside: we had to inform the accounting team about the new category.
By the way, I think it's great to see you running contests to boost sales. It's a proven way to generate more revenue and engage customers. If you have any questions let me know!
03-02-2023 02:21 PM
Been running server contests for over twenty years. Started here and while I am semi familiar with toast i had only programmed it for others while consulting. This is my first go round using it in day to day operations. I just assumed we could do pmixes for server contests. Had to do February manually server by server, what a pain. I still can't believe it's not built in. Weird to have to do a hack to track item sales by category by server, every other POS system I've ever used it's almost automatic.
07-13-2023 11:31 AM
I just joined this community to ask this question. So surprised toast can’t track this. It would take forever to look at individual sales of every server every day to see if they sold said item. Hopefully they will fix this soon
07-13-2023 11:58 AM
What gets me is the feigned surprise that an operator would want this functionality. It's been a common practice for us for over 20 years. The architecture of Toast is 2D in a 3D world.
07-13-2023 02:02 PM
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