How do we route drink orders to two different bar printers depending on where they are ordered from, and can they default to one when only one service window is in use? We want orders coming from one side of the restaurant to route to one service win...
Weird issue keeps occurring where employees cannot change from dine in to carry out without manager permission. There does not seem to be any setting to adjust this. I keep having to call Toast, and be on hold with them for forever. Usually after ...
I hope someone can help with this. We have prep stations set up for when we have 3 people on the line. That way, one can focus on JUST their items while the others handle the rest. Here is the issue: when we have just 2 people on the line, the second...
My Toast Tap, Direct Attach device (self service kiosk) is not processing credit cards via tap or chip. Only swipe works. Any suggestions or similar experiences?Dominic
For some reason the printers are no longer sending tickets to the kitchen it sends it to the bar twice need some assistance with setting it up
We have our schedule enforcement set with a 5 minute window of time before and after scheduled in and out times. I have two questions about that:1. With the 5 minute window, is it up to 5 min and then at exactly 5 minutes it would not be allowed? ...
Wondering if there is a link to any fees the restaurant incurs for using the Toast Pay Card for employees. Anyone have any issues when switching to this method?Thanks,Justin
How do you value the Guest data on Toast Now reporting. I'm out of town, checking on today's business the Guest report suggests a count that is not realistic and the avg/guest sales percentage that's about 1/3 of normal sales. Is this a projection? ...
Does anyone else use toast in a food trailer or truck?
so lets say I have a case of 18-22 ct bacon. it comes from one vendor in a 20 lb box and a different vendor in a 15 lb box. how do i tell x-tra chef that it is the same bacon? if i do not, i will not be able to build a recipe unless the product is...
My Toast Go has the correct time displayed on the screen but on the tickets that print in the kitchen, the time is an hour ahead. How do I fix this?Thanks
Two nights ago we had a storm and internet was out at closing time. My employees could not run their shift review and therefore could not see what card tips were owed to them. Can I run a shift review for my employees the next day? Or what is the b...
Recently, some of our POS terminals have been having an issue when it comes to manager swipe approval when accepting comps and whatnot. It started with just the one terminal but more and more are starting to have the same issue. What is happening i...
Is it possible to make the caller id system work with reservations? Currently, the system doesn't see our customer database if we key in a phone number and the customer has not used reservations before even though the customer has used takeout. If ...
Hallo everyone.Toast is a great product, but it is still missing some smart features. What is really a problem is auditing the operations of the servers/bartenders. We thought that with a repository of checks in real-time, like an event recorder, thr...
