I have spent hours on the phone with no resolve. Cases have been started and resolved without my knowledge or an answer.I you create a happy hour discount for a menu item group. Say Domestic beers. Two of the same beer only get 1 discount. One ta...
Hi there. We are new to TOAST. Still learning quite a bit. We currently have all our take out orders automatically printing to a receipt printer, which is what we want. The orders fire off to the Expeditor and Prep Station on their KDS. One request i...
Hi There, I hope this makes it to the right Team. We would like more options for Kitchen reports. Specifically, the ticket time detail report. Ideally, consolidate by check number so we can gain a true understanding of our ticket times. The reporting...
We are a tiki bar/restaurant on the water. We have toast Mobile Order and Pay for our boat slips and various chairs throughout our restaurant so that guest can order for themselves in these areas with servers helping this process. The issue were runn...
How do I do a paid in or a cash in now? I see the system is updated and I can't find the button I used before. Thanks
Hi Toasters!I am needing my Mobile Order & Pay to only be available during certain hours. But I can't figure out how to do that. Any advice??
Hi there,Is it possible to configure a device- or menu-specific tip configuration?We run a combined restaurant + retail store and for each purchase our customers are presented with our default restaurant tip-options, which doesn't make sense for a re...
I have a delivery customer that has made several fraudulent chargebacks that we have lost, but I'm considering pressing charges since we know she got the food (it was 5 deliveries to the same house, and my drivers know her by name). Does anyone know ...
Is there a report that can be run to show ONLY staff that have reached a certain number of hours by Thursday? Then, Friday and then Saturday?
We sell Wagyu by the OUNCE. We have a choice: for example:8 oz Aussie Wagyu is min.Order 8oz Aussie Wagyu + MOD "Add Lobster Tail" - OKSo a customer can order 10 oz @1oz increments1 oz. Wagyu (++++++++++) -- 10 of this - simulates hitting "+" butto...
I think the reservation should be a different color to pop when the reservation has visit notes. Most host are younger and as of right not the visit notes are invisible to them when they are busy. Almost impossible to get them to look at them regular...
Ok... I need a mobile ordering/KDS Routing expert here.We just turned on Mobile Ordering in our coffee shop. We have the receipts print at our expediter screen. However... we don't need the "Merchant" copy of the receipt to print. Anyone know if ther...
Does anyone know if it is possible when using the Mobile Order &Pay option, for the customers phone number to print on kitchen ticket?TIA!
Toast has a lot of options that we are using to incorporate technology into our many locations; order and pay, online ordering, and kiosks. However we have run into some very troublesome issues that I am hoping there is a work around.1. Mobile & Pay ...
