cancel
Showing results for 
Search instead for 
Did you mean: 

Preorder 75-day Limit - can it be changed?

When I set a preorder Time-based Ordering Rule for an item and try to set the end of the Pickup Range to a date that is more than 75 days from today, I get this message:

cupstltech_0-1781206811854.png

Does anyone know if that 75 days is a setting somewhere else or is just an arbitrary limitation in Toast? It doesn't correlate at all to what we have set in the Max Future Order Date setting of the Online Ordering settings, so I'm stumped. It doesn't really make sense because the Max Future Order Date can be set to up to 700 days in the future with our quote time strategy. This 75-day limit is problematic for us because we have several items whose availability is seasonal, so we have to set date limits using the preorder setting, but that limit means we can't set the whole range that the item is available. I'm hoping that 75-day limit can be changed somewhere...

2 REPLIES 2

cupstl-tech
Soup I

I asked the Toast Support AI Chatbot about this today, and the answer was that the 75-day limit is a "hard system constraint" that it acknowledged doesn't make functional sense given that the Max Future Order Date can be more than 75 days into the future. This constraint is very problematic for any seasonal item that needs to be date-limited with an ending Pickup Date more than 75 days from the first Order (visibility) Date. We have several such items, so this is a really annoying limitation for us. 

cupstl-tech
Soup I

I just got off the phone with Toast support and they submitted a feature request to Engineering about this. Hopefully something comes of it.