Hi,We are using a local delivery company for our delivery orders, thus Toast is set for the 1st party delivery option - just like using our own drivers. There are a few issues with the 1st party delivery options I have.The main issue is with the due...
Hey there! Quick question (I need a response ASAP), we are doing a fundraising night tonight, and the set up is that 15% of sales are donated of sales if the customer mentions the event. So like they order and say I’m here for “X Event”. Is there a w...
Hello everyone,I was hoping someone could assist in explaining the Close Out Report. I am wanting to know if I can Close Out the report twice in one day since I have two shifts?
We are unable to close out some checks because we have gotten the following error message… “Error validating loyalty account”. Has anyone seen this before and can you tell me what the solution was?
Hi - I have a retail section of the restaurant which includes a butcher case. The prices of the meats in the case are subject to different pricing. What would others recommend for how to price this? Open Price? If I did that, then I would need to...
Would love to see on our KDS for our pizzeria to show when a driver is assigned to the order instead of me going to orderhub and checking. It would be nice to see it right below the order number once its been assigned and shows a pick up time? Thi...
We are long term Toast users/fans and are expanding our flagship location. In this expansion, we will have a second bar.I am looking for what others are doing? I wish it was possible to route kds prep stations by either (a) the terminal or (b) job...
I have a food trailer next to my brick and mortar. I have the Ethernet and all that it takes to respond to the main system. I want to run the trailer off my existing system and print, take credit cards from the station I have in the trailer. What’s m...
Is Toast looking at adding the ability to preauthorize credit cards using the chip rather than the magnetic strip? Since it currently only uses the magnetic strip, I feel it puts us at a disadvantage if a customer initiates a chargeback on a preauth...
We've recently started having issue with our handhelds randomly dropping their WIFI connection during service. I haven't been able to isolate it down to a specific one. Toast ran diagnostics on out router and said things looked fine on their end. W...
Hi All, Is there a way to reset the printers to print both Kitchen and Guest receipts? A number of our printers are just printing one or the other
Has anyone seen an increase in in-disputable chargebacks? We are getting wrecked by these currently with one or two a week. I always submit a signed physical receipt and still lose the dispute. Ideas?
I am looking for someone to help guide us through creating a solid website for our operations in Toast. Do you know of anyone. Cheers!! Rich 303-881-7057
Hello, we sometimes have a decent number of employees who forget to clock-out and therefore are auto-clocked out at 5am by the system. This is easy to see in the labor reports, however, a manager must manually check every day and action this. ...
Hey all!We are currently running 4 handhelds in addition to our 5 POS. We have a relatively large space, and our handhelds are constantly going offline, to the point that we cant use them. We have taken to assigning one handheld to each room and leav...
