I need advice on moving our wine club members to a Toast-driven membership or subscription program. We are trying to consolidate our systems. Is there an integration or part of Toast that allows us to charge a monthly subscription fee to customers of...
Trying to use the new packaging preferences options but they don't seem to show on KDS/Orders Hub/Receipt when Curbside is selected, though it does show the option to select preferences during checkout, is this a known issue?
There are new permissions 1.21 and 1.22 regarding employees using a chat feature. I cannot find any training material regarding these items. Any feedback on how these features work or where I can find training materials?
Hi All, Has anyone started using the catering & events module? I don't want to use the online ordering feature of it and I'm wondering if it is worth it to get for the other functions. I don't want people ordering catering online for scheduling pur...
Phone support is time consuming and is not helpful for sending screen shots! Will Toast reinstate the online help desk? I won't be posting restaurant data to a public forum!
I'm talking about the main slip, not the items going to their prep stations. Is this feature possible?
Gift cards have been a game-changer for my business. We introduced gift cards as a way to attract new customers and encourage repeat visits. Over time, I've discovered several benefits and creative ways to leverage gift cards to enhance customer loya...
Does anyone know if there is a way we can have a pop up response appear when we add items to the customers order? For example, after adding a meal to the transaction, I was hoping if there is a way a pop up would appear with the message "Did you offe...
I'm looking for a way to make the header margin larger on receipts, so that when our staff prints to-go and delivery receipts and puts them in the rail, the rail does not cover up the large order number at the top of the receipt.Toast Support states ...
Can folks who are using or have used Toast Delivery Services (TDS) share their experiences? We are based in Silicon Valley here in California, and are thinking about using it.Our intention to use TDS is to 1) save on doordash commissions for large o...
We’ve all fallen for a similar marketing strategy, something along the lines of “enter your email for 20% off your next order”. Successful marketing is achieved by compelling someone to act. In this scenario, saving a few bucks is giving me a reason...
Hello! I am looking for instructions on how to reallocate credit card tips that ended up in the wrong tip pool.The Scenario: A check was opened by a bartender and on drink was purchased. The customer then moved to a table where a server completed the...
Good Morning...I have been asking for this since we started with Toast. I bet if you asked 100 managers, 99 of them would LOVE this to be added to the Online Ordering Kitchen Chit! We do over 100 online orders daily on the weekends, and we allow our ...
Hi allCurrently we have our online ordering set to manually approve instead of auto printing to the kitchen. Upon approval of the order the customer receipt automatically prints out for the server. I would like to turn off manual approval and have on...
Does anyone sell gift cards at Costco? Looking to find out how to sell these into Costco without bulk loading.
