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Restaurant Operations
Destination to discuss Menu Building, Kiosk, Toast Go Handheld, Kitchen Display System and beyond.
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Need Deactivation on 14 locations

Hello,We still see the following location's POS still active, but we no longer own these stores.Please de-activate these stores.324, 770, 1567, 1571, 636, 774, 1377, 642We also have some stores that we sold, but are still getting charged for them.May...

How to remove or disable a cash drawer

Hey, all!When our restaurant first opened, we were doing counter service, so we had a cash drawer set up for one of our POS terminals.  Since we're not doing counter service anymore (full service now, servers have their own bank for cash transactions...

Features Request: Discount Max/Mins

I'm trying to add a Cash Discount where servers can add an Open $ Off discount to checks and round down the cents to the nearest dollar, but would like to add a discount where any server can add it, but there is a maximum amount. In this case it woul...

Reading Auto Gratuity isn't explicit

When there is a large party and we add auto-gratuity there is some confusion when presenting the check to the customer. There are two problems. Customer needs to be told that there is auto-gratuity added so they don't add additional tips accidently.W...

Resolved! Default Modifiers

Hello! I am looking to configure things so that default modifiers show when the ticket is printed to the kitchen, but not the guest. I have selected the UI setting that allows modifiers to be shown, but am unable to figure out how to get both default...

Resolved! Force Dining Option

Hi All! We run a private events department at our locations, and would like to ensure that we are tracking and reporting private events vs regular in house sales appropriately. We have an "Event" dine in category, but want to make sure that it's bein...

Blocking guests from OAP

If a guest leaves without paying their tab and the pre-authorized credit card declines, I would like to block that guest from ordering at Order and Pay in the future.  Is there a way to block or "mark" guests by name, phone number and/or email addres...

Resolved! Sales tax reporting

I saw that effective May 1, 2025, Toast would be processing the state sales tax reports. Is that for the previous month? Our sales tax is due on the 20th of the following month so I need to verify that April's sales tax will be processed today. Thank...

Deep Copy - unattractive solution

Restaurant Professionals!At our restaurant, Downtown, we-like-the-rest-of-the-community change our prices during EVENTS; Concerts, Convention, something that draws in the visitors. That's a big city strategy. Hotel prices are up, parking is up, every...

Catering & Events

I am trying to create an Event Timeline.  It is a two-day event.  When I enter the timeline description, it does not give me a date option, only the time.  Also, when I have a two-day event and both have breakfast, how do I tell it which day is which...

Resolved! Flashing Blue Question Mark Toast Go 2

Anyone else having issues with their Toast GO 2 handhelds showing a flashing blue question mark above the screen? Started happening to us a week or so ago. None of the devices ever showed that they were in offline mode and the status screen shows eve...

WIX - TOAST

Hi team,Looking for a way or where to request a WIX - TOAST integration for Orders. I work for a company with multiple restaurant locations and we use Wix for our website and for pick-up orders and would love to have the orders that come to the websi...

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