ISSUE: soups, salads, chips, etc. are all taken care of by the food runner but they still need to be on the expo screen. When the kitchen fulfills all food items, the order does not go to the front of the KDS because the sauces are showing up as not ...
I was wondering what is a good deli scale that is integrated into the toast pos. Have a small market and looking for something that can connect with checkout and try to streamline information.
How do i limit menus like happy hour food to only bar screens
Looking for help from anyone using Catering & Events, Tips Manager, and MLM together.We operate four locations.Three locations are experiencing an issue where catering gratuities remain assigned to our Default Catering & Events placeholder profile in...
Currently when a server enters in apps and entrees and sends to the kitchen, the apps and entrees show as 2 different cards on the KDS instead of just one card even though it's the same table. Any way to combine it into one card for one table?
I have been trying to speak with a support agent who can help me and so far Ive had no luck. I need help escalating issues regarding the new Device licensing subscriptions. Im using some backup devices between restaurants and toast is now saying I ne...
Hello,I am unable to receive the secondary code when logging in on mobile. It fails to recognize only my phone number.
I dont know why certain subs are grouping togetherFor instance on the picture attached,I first pressed No Lime Sriracha Glaze and then substitute ranch. but it pushed the word substitute about the Sauce. any help on how to fix this would be apprec...
I am unable to print the Tip, Total, and Signature lines on the guest receipts. The POS device currently has the related receipt/tip settings enabled, but the guest receipt still only shows suggested tip percentages. It does not show a blank tip amou...
So, I purchased 4 Toast Go 2 handhelds when they first were released, I've had them for years, and had to replace 2 of the card readers about a year ago. They all work now but 2 of the 4 have cracks along the sides and the inside clips no longer hol...
I have an automatically applying discount set up for happy hour. It all works just the way I want it to, but a couple times now it has stacked the same discount twice on items when the server goes to the Pay screen and prints off the receipt. Throu...
So our sales rep told us that if we signed up for the Google Ads through Toast (and pay Toast a fee) we'd get matching ad dollars from Google. He said we could get new customers. So, we tried it. We entered all the demographic info to reach our tar...
Hello, anyone else have an issue with not being able to edit items on an order once the proposal goes out? The event isn't confirmed so in theory we should be able to edit & delete items on the order, not just void them. We often make several changes...
It seems like the switch to the new Advocates Program has screwed up previous referrals. I had to email multiple times to get payouts approved for 6 locations that have went Live. I have another location that has gone Live over a month ago, and it'...
I cant log in im missing an Ireland connection
