DO NOT MAKE BUTTON
Hello, We just transitioned from Aloha to Toast. Love it but need a "DO NOT MAKE" button for every item on our menu. Spent time on the phone with toast and he was not able to assist. Any info or guidance is appreciated. Thanks
Forum Posts
Resolved! Remove the silly search bar option
Adding that silly search bar was one of the worst parts of the new update. And the option to remove the search bar doesn't actually work (under UI Options).Has anyone figure out the work around for this? Regardless of the option, the search button ...
Can you have the items list in order they are rang in on the KDS screens?
Hi everyone! Please help! Does anyone have their KDS screens set up so it lists the orders in order of when they come in vs based on timing?
Tip Management
Can Toast automate allocation of tips to those who initiate the order, regardless of who closes the order? The default set up is to assign the tip to whoever closes the check. The following scenarios create challenges:When a guest has a drink at the ...
Resolved! POS is Clocking staff out at 4am
We run a bakery and the staff clock in at 2am. The POS is clocking them out at 4am, does anyone know a way to turn this setting off?
How to remove or disable a cash drawer
Hey, all!When our restaurant first opened, we were doing counter service, so we had a cash drawer set up for one of our POS terminals. Since we're not doing counter service anymore (full service now, servers have their own bank for cash transactions...
Separate POS and Kiosk Menu
Hi, we would like a way to separate the menus on our POS and Kiosk.We can change the menus from the POS to online ordering but not the Kiosk, which makes it harder to cater certain items to takeout customers. Will this ever be a feature?
Any idea how to eliminate the 0.00 open checks?
HiSometimes when you open a check, but exit without adding anything, it doesn't show as an open check, but ToastNow reflects this as an open check. Its odd, I try to judge if the restaurant is busy based on the number of open checks, but often i get ...
Resolved! SHIFT REVIEW NO INTERNET
Two nights ago we had a storm and internet was out at closing time. My employees could not run their shift review and therefore could not see what card tips were owed to them. Can I run a shift review for my employees the next day? Or what is the b...
Reading Auto Gratuity isn't explicit
When there is a large party and we add auto-gratuity there is some confusion when presenting the check to the customer. There are two problems. Customer needs to be told that there is auto-gratuity added so they don't add additional tips accidently.W...
Wanting To Create Omakase Style Bookings Using Toast Tables
Hello! I am trying to create a Omakase Event Booking using toast tables where my customers can purchase it online. How would I go about that?
Toast Tables - Multiple dining areas
We have dining on 3 floors when we are at full capacity, and have 4 separate service areas set up in Toast so we can re-route bar drinks to the correct bar. We are first-come, first-served and use Toast Tables for table management and waitlist.Doe...
Group Ordering Online-Multiple guests ordering from one employer, each guest paying separately
Does anyone know if there is a way to offer our guests a way to do online group ordering via the toast website that does NOT involve having to use the "Digital menu/Order from your device/Pay from your device" upgrade? We do not have table servers a...
Advice for best way to configure for a wine bar with a retail wine shop
We have what feels like a complex setup that's proving challenging to operate and maintain good data. We operate a wine and cheese bar, and also have a retail section at the front with bottles to go, cheese, and other packaged food items.On the resta...
Method of Credit card refund
My casher tried to refund one item of the check.A customer bought 5-6items and paid by credit card and she canceled one of those. Also she asked the casher to refund with cash. The casher called the check, selected the item and void it.I looked at ...
