Restaurant Operations
Destination to discuss Menu Building, Kiosk, Toast Go Handheld, Kitchen Display System and beyond.
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Forum Posts

Toast website SEO strength

I been using toast for my website for the last 6 months and in regards to profile straight and SEO its very weak, Very disappointing. I shouldn't have to pay an outside company to strengthen my website . Toast really needs to improve this if they wan...

Stacked delivery fees?

Regarding in house delivery.I'm trying to understand delivery fees.  Our previous system allowed for an area based delivery fee (one area is $3 and the next area is $4)  It is basically based on distance, so, theoretically a distance based option wou...

Ship day delivery service with toast

Hey Toast users!We are thinking about trying 'Shipday' delivery.  They said they are fully integrated with Toast and a lot of Toast customers use them already.  Nothing would change on our end; we would just be able to utilize both Uber and Door Dash...

Resolved! Chargebacks

I have a delivery customer that has made several fraudulent chargebacks that we have lost, but I'm considering pressing charges since we know she got the food (it was 5 deliveries to the same house, and my drivers know her by name). Does anyone know ...

Toast Tap, Direct Attach

My Toast Tap, Direct Attach device (self service kiosk) is not processing credit cards via tap or chip.  Only swipe works.  Any suggestions or similar experiences?Dominic

Multiple Internet Drops?

I am new to Toast. Our internet provider, Spectrum, only has modems with one ethernet port. My understanding is that we can only use the Meraki router and that we can only create one network. How do we connect other wireless devices for things like o...

Kitchen Service Fee Programming

Hello! Does anyone have any advice on programming a percent based kitchen service fee to all checks that will not be added as sales and will be easily identified on the server checkouts to take out of their gratuities. Below is what I have figured ou...

Adding table number on Label printer ticket

Is it possible to add the table number on the label printer ticket for dine-in orders?I have an Epson L-90 printer for printing drink label. The tickets only display the ticket number, guest name, and order. For dine-in orders, it's difficult to loca...

Toast Delivery Service

Toast Delivery Service and Third party delivery The problem is twofold:1.  The issue is when a third-party driver doesn't show up until several minutes or more to pick up an order.  Every time this has happened we have delivered the order ourselves (...

Taking Screenshots for Employee Manual

Is there a way to take screenshots from our Flex displays so I can assemble a manual for employees? I'd like to be able to show specifics for our menus so new users will feel more comfortable. I know I can just photograph the screen itself, but the g...