Catering & Events
Once I create a schedule for a multi-day event, how do I transfer it to the Order Timeline?
Forum Posts
Multiple printers on one flex 14
Hello,Our cafe has 1 flex 14 with an additional screen to monitor orders. We have 1 cash drawer, 1 receipt printer for guests and 1 label printer for orders. We just got another wired tp200 label printer to have in the kitchen. This printer is hooked...
Resolved! Is there a way to take multiple orders from the same table instead of splitting at time of payment?
We often run into this when there is a large party and they all want to pay separately. Say we split into 5 checks.Typically we handle this at the end during payment and split them accordingly. Is it possible to basically do that at the time of takin...
Resolved! Branded Mobile App
Hi! I am having SO much trouble with the Branded Mobile Apps and getting them ready to go live. I did finally manage to get it submitted for Apple, but my submission was rejected because of the "screenshots" I used for the iPad version of the app. I ...
Customers Recieving Online Ordering Errors
Customers ordering online, both through Toast Online Ordering and Toast Local, are receiving an error message after payment, so they re-order their order. The restaurant then receives BOTH orders, the customer is charged BOTH times, and it is a compl...
Refund by employees will send a sms notification
Is there a function that alers you through sms if a employee refund or void a payment?
Resolved! New Kitchen printer and the lines between each item are wider than the other printers
We recently got a new printer for the kitchen tickets. We noticed that the margins between each item is significantly larger than the tickets printing from the other printers. I know it sounds silly but each ticket from this specific printer tends to...
Doordash Integration
Hello there! I am just trying to get some input from other restaurant owners on how well the Doordash integration does for business. We are a small family owned business and I am trying to get some ideas on how to grow our business. Any comments or f...
Entering in Employees
So as I am entering in employees to assign them their employee numbers so they can access Toast, I forgot to toggle over the option for NOT inviting them to make a toast account. How do I fix it? I have been over the whole employee section and i cann...
Resolved! Time series of items sold
Can someone tell me how to generate a simple time series of items sold (with modifier details) for a custom date range. The instructions for the Product Mix report indicate that this can be done, but the report I get keeps giving me totals for the da...
Main Menu Item Pricing Mgmt along with Inventory Managment
Which is best practice for setting up One Main Bar Menu Group & Items that will automatically kick in Happy Hour Times, Daily Special Times, while deducting inventory correctly w/o actually creating 3+ Bar Menus? Pros & Cons?Example: Having 1 Bud L...
URGENT ISSUE
Dear ToastI am writing to express deep concern regarding an ongoing and severe issue with our online ordering and payment processing through Toast, which has persisted for over a week. This issue is directly impacting customer experience, our revenue...
Credit Card Surcharge
Hi everyone,I am considering the credit card surcharge option that's available in the Toast system. I'm reaching out to ask if any other restaurants or retailers have incorporated this, and what kind of feedback did you receive from customers?Thank y...
Food truck connection
I'm trying to set. Up my toast and the one from T-Mobile TCL linkport only have USB c input.I need help what to do. Thank u
Packaging Options Missing on Website
Hi everyone,I wanted to flag an issue we've encountered as of Sunday. One of our locations reported receiving online orders without the packaging option indicated. Our configuration is set to display the guest’s selection whether it is YES or NO. Aft...
