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Pressing Pay Prints Out 2 Receipts

Jesus
Soup II

When I press pay, it prints out on both printers, the TKP300 and TP200, and it comes out double-order. What I want is that when I press print, it shoots out when payment is processed, and it comes out of only 1 order. I want the label to go and dine in to appear, but I don't have the learning capabilities to understand the confusing toast manager interface.

1 ACCEPTED SOLUTION

Hey guys, thank you @rcmck for helping me go to prep station, and set your printers from there, make sure to make test items and set price to 0 and when you feel like it's adjusted just simply press save and publish changes 🙂

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6 REPLIES 6

Hey guys, thank you @rcmck for helping me go to prep station, and set your printers from there, make sure to make test items and set price to 0 and when you feel like it's adjusted just simply press save and publish changes 🙂

josh212
Community Ambassador

I believe you need to set the setting to send check after orders paid and make sure you item routing is correct to one printer