Suggested Gratuity on checks with Gift Card Payments Applied

[TwinOwls]

When a check is paid with a gift cards and there is a remaining balance paid with a credit card, the credit card receipt for suggested gratuities only show the suggested gratuity for the remaining balance and not the original total. Is there a way to adjust that suggested gratuity with this split payment?

Thanks for your help. 

[Rob]

Hey, @TwinOwls, we do not have this functionality at this time. The options we have are to enable/disable tipping on gift cards; you can also calculate tips pre-tax or post-tax. 
I will pass this feature request to my team; any others that would like this addition, please kudo this post!  

Receipts: Display Suggested Tip Amounts

[kbmeadowlark]

Just checking in to see if there is a resolution to this? We are experiencing the same here.

[Rob]

Thanks for your inquiry! Tip suggestions should be based on the original check total when taking a partial payment with a gift card now. If that is not the case, you may need to reach out to support for troubleshooting!

[Mrussell92]

Don’t see my last reply but is this on a store by store basis or general toast update? Our restaurant still suggests the tip on the balance after a GC payment