Suggested Gratuity on checks with Gift Card Payments Applied

When a check is paid with a gift cards and there is a remaining balance paid with a credit card, the credit card receipt for suggested gratuities only show the suggested gratuity for the remaining balance and not the original total. Is there a way to adjust that suggested gratuity with this split payment?

Thanks for your help. 

1 ACCEPTED SOLUTION

Rob
Community Manager
Community Manager

I was able to get more information from the product team. This image, I think, best explains the expected outcomes!

Screenshot 2026-03-31 122922.png 



Robert Anderson, Community Manager
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5 REPLIES 5

Rob
Community Manager
Community Manager

I was able to get more information from the product team. This image, I think, best explains the expected outcomes!

Screenshot 2026-03-31 122922.png 



Robert Anderson, Community Manager
Toast